Phlebotomist, Laboratory

Heywood Hospital•Gardner, MA

21h•$20 - $30

About The Position

The Phlebotomist properly identifies patients and follows procedures for collecting specimens. The role performs venipuncture and capillary puncture to obtain blood from neonatal, pediatric, adolescent, adult, and geriatric patients. It uses a computer system to monitor workflow, generate specimen labels, receive specimens, and enter or edit orders. The role also processes paperwork in the Laboratory Outpatient drawing room, Central Processing, and Laboratory Office. The position requires a valid driver’s license from the employee’s state of residence and reliable personal transportation to travel to area nursing homes, healthcare facilities, outreach accounts, and patient homes to collect laboratory specimens.

Requirements

Completed phlebotomy training course or equivalent phlebotomy experience.
High school diploma or equivalent.
Valid driver’s license from the state of residence.
Reliable personal transportation for travel to area nursing homes, healthcare facilities, outreach accounts, and patient homes.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount constantly to move objects.
Frequent reaching and handling.

Nice To Haves

Phlebotomy training certificate preferred.
ASCP registry preferred.
Six months to one year of experience preferred.

Responsibilities

Correctly identify patients and verify physician orders.
Assess patients and select an appropriate collection method and site, considering age, disability, comfort, and safety.
Review testing requirements and prepare the necessary supplies before collection.
Perform venipunctures and capillary punctures, assist with specimen collection when requested, and label specimens according to policies and procedures.
Prioritize specimen collection by routine, timed, urgent, or stat status and communicate delivery of timed, urgent, and stat specimens to laboratory staff.
Determine supply needs for the phlebotomy area and laboratory departments and submit orders to the Laboratory Manager.
Support Central Processing by picking up samples at doctors’ offices, processing samples for order entry, labeling samples, filling outreach supply orders, and researching sample problems.
Educate patients and coworkers about proper specimen collection and assess the quality and acceptability of specimens.
Orient and train new employees and students in phlebotomy procedures.
Maintain personal transportation for travel to long-term care facilities, outreach accounts, and patient homes to collect specimens.
Follow safety regulations, remove or arrange removal of hazards, and maintain a safe, clean, and organized work environment.
Assist supervisors with tasks that support department goals and objectives.
Enter and edit patient and specimen ordering information in the computer system to maintain accurate testing records and patient billing.
Communicate professionally and effectively with staff, coworkers, patients, and customers, and respond to their requests in a timely manner.
Maintain knowledge through educational in-services or seminars and apply and share knowledge of technology advances, disease processes, and regulatory changes.
Evaluate specimens for testing acceptability and take appropriate action when specimens are unacceptable.
Use department supplies and reagents cost-effectively and develop cost-benefit analyses for testing protocols.
Maintain a safe environment for patients by keeping potentially harmful items inaccessible and reducing fall, slip, and trip hazards; make ambulation aids readily available and comply with policies for gait belts and similar devices.
Communicate appropriately with older patients who may have hearing difficulties, adjusting loudness and distinguishing hearing difficulties from comprehension difficulties.