Phlebotomist Technician

Genesis Healthcare System•New Concord, OH

About The Position

The Phlebotomist Technician performs a range of laboratory duties, which may include phlebotomy, specimen handling, specimen test ordering, telecommunication, supply maintenance, and clerical duties. The role supports Genesis HealthCare System’s mission to provide compassionate, exceptional, and affordable healthcare, with patients at the center of care. Employees are expected to demonstrate Genesis values of Compassion, Excellence, Integrity, Team, and Innovation and maintain professionalism, confidentiality, and outstanding customer service. The position is in the Phlebotomy department, with a varied shift and 32 scheduled hours per week. Work may involve multiple locations, including outpatient draw centers and nursing homes. Employees must be willing to work all shifts, extra hours, holidays, and emergency shifts as required.

Requirements

High school diploma or GED, or current high school student with proof of completed phlebotomy training.
Valid CPR certification, or obtain certification within one year of employment.
Knowledge of medical terminology.
Ability to work independently and under pressure in a complex and changing work environment.
Excellent interpersonal skills.
Strong listening, verbal, and written communication skills.
Ability to work all shifts, extra hours, holidays, and emergency shifts as required.
Ability to travel to multiple locations, including outpatient draw centers and nursing homes.
Ability to use a telephone, wireless communication system, personal computers, and other business machines, requiring finger dexterity.
Ability to stand and walk for extended periods and to bend, stoop, and kneel.
Ability to regularly lift or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
Vision abilities including close-up and peripheral vision, depth perception, and adjustment of focus.

Responsibilities

May perform phlebotomy using proper collection techniques in accordance with laboratory policies and procedures.
Maintain knowledge of laboratory tests and appropriate computer ordering codes.
Process specimens while maintaining specimen integrity according to individual test requirements.
Maintain proficiency in telecommunications, including use of a wireless remote communication system.
Maintain record management practices, including specimen chain of custody, patient release-of-information forms, consent forms, and filing reference laboratory reports.
Comply with regulatory requirements, including CAP, HFAP, OSHA, and HIPAA.
Provide outstanding customer service to internal and external customers.
Maintain professionalism and confidentiality.
Perform other functions as assigned.
Treat patients, coworkers, visitors, and volunteers with courtesy, compassion, empathy, and respect.
Communicate effectively, anticipate and respond to customer needs, and maintain the dignity and privacy of each person.
Contribute to a safe, clean, quiet, and healing environment; follow patient and materials handling practices, infection precautions, and fall-prevention awareness.