Phlebotomist Team Lead

Labcorp•Hickory, NC

10d•Hybrid

About The Position

Labcorp is seeking a Phlebotomy Team Leader to join their team in Hickory, NC. This role involves providing coverage and performing phlebotomy duties at various sites, assisting in the supervision of a team of phlebotomists, conducting site inspections, and providing continuous training. The Team Leader will also manage patient flow, address customer service issues, and promote teamwork. The position requires performing all duties of a phlebotomist and site coordinator as needed. Labcorp is a global leader in laboratory services, providing insights and answers to help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. They are leveraging advanced technologies, intelligent digital solutions, and data-driven innovation to enhance operations and deliver greater value.

Requirements

High school diploma or GED or equivalent
3 years experience as a phlebotomist
Able to pass a standardized color blindness test
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortably working under minimal supervision
Valid driver's license and clean driving record with reliable transportation
Be at least 21 years’ old

Nice To Haves

5 years phlebotomy experience
In lieu of work experience, a Phlebotomy certification or completed training program from an accredited agency

Responsibilities

Provide coverage and travel to various sites to perform phlebotomy job duties
Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
Observe new employee performance and report observations to the supervisor
Perform site inspections on a regular basis and accurately report all findings
Provide continuous training to phlebotomy staff as directed
Complete new hire and annual competency assessments when necessary
Manage and monitor patient flow, wait times, inventory levels and information logs
Address any customer service related issues in a prompt and respectful manner
Review daily/weekly schedule with supervisor and making schedule adjustments as needed
Promote team work, cohesiveness and effective communication among coworkers
Perform all duties of a phlebotomist and site coordinator as needed

Benefits

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan
Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics