Phlebotomist Team Lead

Labcorp•Hickory, NC

8d•Onsite

About The Position

Labcorp is seeking a Phlebotomy Team Leader to join our team in Hickory, NC. In this role, you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. You will also be provided opportunities for continuous growth within the organization. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Requirements

High school diploma or GED or equivalent
3 years experience as a phlebotomist
Able to pass a standardized color blindness test
In depth knowledge of phlebotomy duties, responsibilities and techniques
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortably working under minimal supervision
Valid driver's license and clean driving record with reliable transportation
Be at least 21 years’ old

Nice To Haves

5 years phlebotomy experience
Phlebotomy certification or completed training program from an accredited agency

Responsibilities

Provide coverage and travel to various sites to perform phlebotomy job duties
Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
Observe new employee performance and report observations to the supervisor
Perform site inspections on a regular basis and accurately report all findings
Provide continuous training to phlebotomy staff as directed
Complete new hire and annual competency assessments when necessary
Manage and monitor patient flow, wait times, inventory levels and information logs
Address any customer service related issues in a prompt and respectful manner
Review daily/weekly schedule with supervisor and making schedule adjustments as needed
Promote team work, cohesiveness and effective communication among coworkers
Perform all duties of a phlebotomist and site coordinator as needed