Phlebotomist Supervisor

Labcorp•Chesapeake, VA

1d•$50,000 - $110,000

About The Position

Labcorp is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and oversee operations at patient service centers and designated client locations. The role directly impacts the patient and client experience and emphasizes leading, inspiring, and developing others. The supervisor manages patient flow, staffing, productivity, inventory, and operational processes; supports hiring and training; and addresses patient and client issues. The position may involve travel to additional sites and performing specimen collection and preparation when needed. The role is based in City, ST. The listed pay range is $50,000–$110,000. The posting states that candidates may be eligible for a quarterly incentive bonus based on performance metrics. Employees regularly scheduled for at least 20 hours per week are eligible for comprehensive benefits, including medical, dental, vision, life, short- and long-term disability, 401(k), paid time off or flexible time off, tuition reimbursement, and an employee stock purchase plan. Eligibility varies for certain schedules and employee categories.

Requirements

High school diploma or equivalent.
At least 3 years of relevant experience as a phlebotomist.
At least 1 year of experience in a leadership position.
At least 21 years old.
Valid driver’s license and good driving record.
Proven track record of providing exceptional customer service.
Strong written and verbal communication skills.
Ability to work independently or in a team environment.
Comfort working under minimal supervision.
Reliable transportation and a clean driving record, if applicable.
Flexibility to work overtime as needed.
Ability to pass a standardized color blindness test.

Nice To Haves

Associate’s degree.
Experience with scheduling, inventory management, and team coordination.

Responsibilities

Supervise a team of 25 or more phlebotomists working in patient service centers and/or physician offices.
Manage patient flow, wait times, inventory levels, and information logs.
Monitor monthly productivity and report deviations as necessary.
Coordinate phlebotomists’ schedules.
Perform operational duties, including payroll, monthly schedules, and performance appraisals.
Partner with Human Resources on employee relations issues and disciplinary actions.
Hire and train phlebotomists to fill open positions.
Communicate with patients, client office staff, the sales team, logistics, senior management, and other internal and external customers.
Provide exceptional customer service to patients and clients.
Assist with setting up new patient service centers or client offices.
Resolve patient or client issues.
Perform specimen collection and preparation when needed.
Travel to additional sites as necessary.

Benefits

Quarterly incentive bonus eligibility based on performance metrics.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short- and long-term disability coverage.
401(k).
Paid time off (PTO) or flexible time off (FTO), subject to eligibility and schedule conditions.
Tuition reimbursement.
Employee stock purchase plan.