Phlebotomist/Lab Support Tech I - Milford Regional Inpatient - 40 hours, Evenings
About The Position
The Lab Support Tech I greets and receives patients, identifies their needs, and directs them appropriately. The role combines patient-facing service, computer and telephone use, clerical duties, and laboratory support, including phlebotomy and other specimen collection procedures. These procedures include blood cultures, EKGs, breath tests, and MRSA and COVID swabbing. The position collects and processes specimens, supports test ordering and registration, maintains an organized work area, provides telephone coverage, and adapts to changing workflows and staffing needs. It also supports emergency room draws and applies age-specific knowledge and communication to patient care. The scheduled shift is 2:30–11:00 p.m., 40 hours per week, with every third weekend and every third holiday rotation.
Requirements
- High school diploma or equivalent.
- Valid driver's license.
Nice To Haves
- Phlebotomy training.
- ASCP certification or eligibility.
- Phlebotomy experience.
- Computer and keyboard proficiency.
- Fluent English communication skills.
Responsibilities
- Collect blood samples from patients across all age groups using appropriate venipuncture techniques and departmental protocols.
- Communicate collection difficulties or complications to supervisors and maintain professional conduct.
- Receive specimens in the computer system; label and prioritize them accurately, including STAT, STROKE, and CSF specimens.
- Transport and redistribute specimens promptly according to protocol.
- Keep the drawing station or cart clean and organized, restock supplies at the end of each shift, and keep patient orders accessible.
- Register courier-delivered specimens accurately and efficiently and troubleshoot printer issues as needed.
- Use hospital information systems and test dictionaries to order tests accurately, and contact departments for clarification when needed.
- Answer and transfer calls courteously and efficiently and ensure incoming calls are covered.
- Perform heel sticks and PKU collections while ensuring appropriate sample volume and quality.
- Adapt to workflow changes and staffing needs; provide coverage for home draws, secretarial duties, and drawing stations; and offer constructive feedback to supervisors.
- Restock supplies, report low inventory, use PPE appropriately, provide shift reports, and maintain procedural proficiency through annual reviews.
- Support the emergency room by using Responder 5, maintaining PPE compliance and pager readiness, stocking supplies, training nursing staff, and ensuring timely patient draws.
- Apply knowledge of growth and development stages and demonstrate age-appropriate communication and support.
Benefits
- A signing bonus may be available; eligibility will be confirmed by a Recruitment Team member during the interview process.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
