Phlebotomist III - Floater

Cynet Systems•Wallingford, CT

1d•Hybrid

About The Position

The Phlebotomist III - Float represents the face of the organization to patients seeking insights into life-defining health decisions. The successful candidate draws quality blood samples from patients and prepares specimens for lab testing while following established practices and procedures. The candidate maintains direct contact with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The candidate is responsible for providing coverage across multiple locations and roles, ensuring that daily activities of the Patient Service Center, Mobile, Long Term Care, or In-Office Phlebotomy sites are completed accurately and on time. Demonstrating process excellence and sensitivity to confidentiality, the candidate may be assigned to lead daily activities in a doctor's office, patient service center, house call environment, or long-term care setting. Responsibilities include acting as a coach, mentor, instructor, and resource advisor for new employees, providing effective onboarding services to new clients, and serving as a point of contact to site staff. Additionally, the candidate will manage high-complexity, high-volume specialty accounts requiring outstanding phlebotomy skills, effective verbal and written communication, problem-solving, and cross-functional collaboration across laboratory testing, IT, billing, and logistics.

Requirements

High school diploma or equivalent.
Five years phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
Keyboard and data entry experience.

Nice To Haves

Medical assistant or paramedic training preferred.
Phlebotomy certification preferred.
Minimum 3 years in a patient service center or in-office phlebotomy environment preferred.
Customer service experience in a retail or service environment preferred.

Responsibilities

Draws quality blood samples from patients.
Prepares specimens for lab testing.
Maintains direct contact with patients, creating an atmosphere of trust and confidence.
Explains procedures and draws blood specimens in a skillful, safe, and accurate manner.
Provides coverage across multiple locations and roles.
Ensures daily activities of Patient Service Center, Mobile, Long Term Care, or In-Office Phlebotomy sites are completed accurately and on time.
May be assigned to lead daily activities in a doctor's office, patient service center, house call environment, or long-term care setting.
Acts as a coach, mentor, instructor, and resource advisor for new employees.
Provides effective onboarding services to new clients.
Serves as a point of contact to site staff.
Manages high-complexity, high-volume specialty accounts.