Phlebotomy - Phlebotomist II

Quest Diagnostics•Hampstead, NC

23h

About The Position

The Phlebotomist II represents the company to patients and collects quality blood samples for laboratory testing while following established practices and procedures. The role involves direct patient contact, explaining procedures, and creating an atmosphere of trust and confidence while collecting specimens safely, skillfully, and accurately. The position also requires attention to process excellence, confidentiality, and the accuracy of patient information. Under the direction of the area supervisor, the Phlebotomist II performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing. The employee verifies patient demographic information and initials, obtains the patient's signature after venipuncture to confirm tubes were labeled in their presence and correctly, and maintains required records and documentation. Assignments may be at a doctor's office or patient service center, or at other locations as business needs dictate.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to make decisions based on established procedures and exercise good judgment.
Ability to handle multiple priorities in a high-volume setting.
Keyboard and data-entry experience.
Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Availability to work flexible hours and travel to multiple locations with minimal notice.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to communicate openly and transparently with peers, supervisors, and patients; demonstrate customer focus; embrace change; and understand the business.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Collect and process clinical and forensic specimens following established practices and procedures.
Explain procedures to patients and collect blood specimens safely, skillfully, and accurately.
Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to verify specimen labels.
Maintain required records and documentation.
Maintain a safe and professional environment.
Promote a positive image to patients, clients, employees, and the public.
Travel to and cover multiple patient service center and in-office phlebotomy locations as required.