Phlebotomy - Phlebotomist II - 1st Shift

TalentBurst•Reston, VA

About The Position

The Phlebotomist II (also referred to as Patient Services Representative II) represents the company to patients and collects quality blood samples for laboratory testing. The role explains procedures and draws blood skillfully, safely, and accurately while creating an atmosphere of trust and confidence. It emphasizes process excellence, confidentiality, and accuracy in handling patient information. Under the direction of the area supervisor, the Phlebotomist II performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing according to established procedures. The role verifies patient demographic information and initials, obtains the patient's signature after venipuncture to confirm that tubes were labeled in the patient's presence and correctly named, and maintains required records and documentation. Assignments may be at a doctor's office, a patient service center, or other locations based on business needs. Travel and flexible hours may be needed to cover multiple locations, including Patient Service Center and in-office phlebotomy locations, sometimes with minimal notice. Training locations may vary based on trainer availability. This is a 3+ month assignment with a high possibility of extension. The listed schedule is 8:00 AM–4:00 PM, Monday–Friday. The position is based in Reston, Virginia.

Requirements

  • High school diploma or equivalent.
  • Three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills, including pediatric and geriatric collections.
  • Ability to handle multiple priorities in a high-volume setting.
  • Ability to make decisions based on established procedures and exercise good judgment.
  • Keyboard and data-entry experience.
  • Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change and knowledge of the business.
  • Reliable transportation, a valid driver's license, and a clean driving record, if applicable.
  • Travel and flexible hours to work across multiple locations and provide coverage with minimal notice.
  • Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification, except where required by state.
  • At least two years of experience in a Patient Service Center environment.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Draw quality blood samples from patients and prepare specimens for laboratory testing.
  • Explain procedures to patients and collect blood in a skillful, safe, and accurate manner.
  • Perform forensic and clinical specimen collection and processing according to established practices and procedures.
  • Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and carry the correct name.
  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Maintain a safe and professional environment.
  • Maintain required records and documentation.
  • Promote a positive image to patients, clients, employees, and the public.
  • Travel to and cover multiple locations, including Patient Service Center and in-office phlebotomy locations, as needed.

Benefits

  • Competitive compensation.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Retirement options.
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