Phlebotomist

the Client•Talbott, TN

1d•Onsite

About The Position

The Phlebotomist II, also described as a Patient Services Representative II (PSR II), represents the company to patients and collects and prepares blood specimens for laboratory testing. The role involves explaining procedures and drawing specimens safely, skillfully, and accurately while building patient trust and protecting the confidentiality and accuracy of patient information. The employee may work in a doctor’s office or patient service center, or at other locations as business needs dictate. Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains a safe and professional environment, and handles clinical and forensic specimen collection and processing according to established procedures. The position is onsite in Talbott, Tennessee, with travel and flexible hours required to cover multiple Patient Service Center and in-office phlebotomy locations, sometimes with minimal notice. The scheduled shift is Monday through Friday, 8:00 AM to 5:00 PM, but staffing needs may require weekends, holidays, on-call availability, and overtime. This is a three-month contract paying $19.93–$21.36 per hour.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Keyboard and data-entry experience.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Availability and flexibility based on staffing needs, including weekends, holidays, on-call work, and overtime.
Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Ability to make decisions based on established procedures and exercise good judgment.
Ability to handle multiple priorities in a high-volume setting.
Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to adapt to and embrace change, and knowledge of the business.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

Medical assistant or paramedic training.
Phlebotomy certification; certification is required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Collect and process clinical and forensic specimens according to established practices and procedures.
Draw quality blood samples, including from pediatric and geriatric patients, and prepare specimens for laboratory testing.
Explain procedures to patients and collect blood safely, skillfully, and accurately while creating an atmosphere of trust and confidence.
Verify patient demographic information and initials, and obtain the patient’s post-venipuncture signature to confirm tubes were labeled in the patient’s presence and the label is correct.
Maintain required records and documentation.
Maintain a safe and professional environment.
Promote a positive image to patients, clients, employees, and the public.
Travel to and cover multiple Patient Service Center and in-office phlebotomy locations as staffing needs require.