Phlebotomist

the Client•Duluth, GA
•Onsite

About The Position

The Phlebotomist II (also described as a Patient Services Representative II) collects quality blood samples and prepares specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact and requires creating a trusting, confident atmosphere while explaining procedures and collecting blood safely, skillfully, and accurately. The position emphasizes process excellence, confidentiality, and accurate handling of patient information. Depending on business needs, assignments may be at a doctor’s office, patient service center, or other in-office phlebotomy location. This is an onsite, three-month contract in Duluth, Georgia. The schedule is Monday through Friday, 8:30 AM to 5:00 PM, with rotating Saturdays from 8:30 AM to 2:30 PM. Travel and flexible hours are required to work across multiple locations and provide coverage with minimal notice. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • High school diploma or equivalent.
  • One to three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • Excellent phlebotomy skills, including pediatric and geriatric collections.
  • Ability to produce quality, error-free work in a fast-paced, high-volume environment and manage multiple priorities.
  • Ability to work independently with minimal on-site supervision and make decisions using established procedures and sound judgment.
  • Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
  • Commitment to company policies and procedures, including dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change and demonstrate knowledge of the business.
  • Keyboard and data-entry experience.
  • Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
  • Authorization to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification; required in California, Nevada, and Washington.
  • Two years of experience in a Patient Service Center environment.
  • Customer service experience in a retail or service environment.
  • Spanish or Vietnamese bilingual ability.

Responsibilities

  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Collect and process forensic and clinical specimens according to established practices and procedures.
  • Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm tubes were labeled in the patient’s presence and the label name is correct.
  • Maintain required records and documentation.
  • Promote a positive image to patients, clients, employees, and the public.
  • Provide patient service at an assigned doctor’s office, patient service center, or other location as business needs dictate.
  • Travel between multiple locations and cover patient service center or in-office phlebotomy locations as needed.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k) retirement fund
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