Phlebotomist I - 1st Shift

Quest Diagnosticsorporated • Norristown, PA

1d • Onsite

About The Position

The Patient Services Representative I (PSR I) represents the company to patients and collects blood samples for laboratory testing. The role prepares specimens according to established practices and procedures and involves direct patient contact. The PSR I explains procedures, builds patient trust and confidence, and draws blood safely, skillfully, and accurately. The position emphasizes process excellence, confidentiality, and accurate handling of patient information.

Under the direction of the area supervisor, the PSR I performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing. The role also maintains required records and documentation and promotes a positive image to patients, clients, employees, and the public. This posting describes a 60-day temporary pilot to accommodate increased patient volume, wait times, and patient satisfaction needs.

Requirements

• High school diploma or equivalent.
• At least 6 months of work experience.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Phlebotomy skills, including pediatric and geriatric collections.
• Keyboard and data-entry experience.
• Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.

Nice To Haves

• Medical assistant or paramedic training.
• Phlebotomy certification; required in California, Nevada, and Washington.
• One year of phlebotomy experience.
• Customer service experience in a retail or service environment.

Responsibilities

• Collect quality blood samples and prepare specimens for laboratory testing according to established practices and procedures.
• Explain procedures to patients and draw blood specimens safely, skillfully, and accurately.
• Perform daily activities accurately and on time under the direction of the area supervisor.
• Perform forensic and clinical specimen collection and processing duties.
• Maintain required records and documentation.
• Maintain a safe and professional environment.
• Promote a positive image to patients, clients, employees, and the public.
• Handle patient information with confidentiality and accuracy.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED