Phlebotomist I - 1st Shift

Quest Diagnosticsorporated • Phoenixville, PA

1d • Onsite

About The Position

The Patient Services Representative I (PSR I) represents the company to patients visiting for routine health needs or important health decisions. The role collects blood samples and prepares specimens for laboratory testing in accordance with established practices and procedures. It involves direct patient contact, explaining procedures, and collecting specimens skillfully, safely, and accurately while building patient trust and confidence.

Under the direction of the area supervisor, the PSR I completes daily activities accurately and on time, maintains a safe and professional environment, performs forensic and clinical specimen collection and processing, and maintains required records and documentation. The position demonstrates leadership behaviors, process excellence, confidentiality, and accuracy, and promotes a positive image of the organization to patients, clients, employees, and the public.

Requirements

• High school diploma or equivalent.
• Minimum of 6 months of work experience.
• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric patients.
• Keyboard and data-entry experience.
• Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
• Phlebotomy certification is required in California, Nevada, and Washington.

Nice To Haves

• Medical assistant or paramedic training.
• Phlebotomy certification (required in California, Nevada, and Washington).
• One year of phlebotomy experience.
• Customer service experience in a retail or service environment.

Responsibilities

• Collect quality blood samples from patients and prepare specimens for laboratory testing according to established procedures.
• Explain procedures to patients and collect blood specimens skillfully, safely, and accurately.
• Perform forensic and clinical specimen collection and processing duties.
• Complete daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Maintain required records and documentation.
• Protect the confidentiality and accuracy of patient information.
• Promote a positive image of the organization to patients, clients, employees, and the public.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED