ENTRY Phlebotomist I

Cynet SystemsTampa, FL
Onsite

About The Position

ENTRY Phlebotomist I This role involves greeting patients, assisting with check-ins, maintaining the waiting area, performing specimen collection and processing, and explaining procedures to patients. The position requires a high level of customer service and the ability to work in both lobby and draw room settings to ensure adequate coverage.

Requirements

  • High school diploma or equivalent is required.
  • Phlebotomy experience is required, including internship or externship experience.
  • Minimum of 1-2 years of client-facing customer service experience is required (e.g., Retail, Home Health Aide).
  • Keyboard and data entry experience is required.
  • Ability to perform both forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Willingness to work both in the lobby and in a draw room to assist with coverage.
  • High level of customer service skills.

Responsibilities

  • Greet patients upon arrival and answer questions or concerns with care and compassion.
  • Assist with patient check-ins in the lobby using a self-service kiosk or handheld tablet.
  • Maintain the integrity and professional environment of the waiting area.
  • Perform daily activities accurately and on time under the direction of the area supervisor.
  • Maintain required records and documentation.
  • Demonstrate organizational commitment and promote a positive image to patients and the public.
  • Utilize phlebotomy skills to assist with patient procedures and cover staff breaks.
  • Explain scheduled procedures to patients in a safe and accurate manner to create an atmosphere of trust.
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