Phlebotomist I - On Call

Quest Diagnostics•Farmington Hills, MI

About The Position

Quest Diagnostics is hiring a Phlebotomist I in Farmington Hills, Michigan, for an on-call role. The position collects and processes specimens, supports patient and client service, and completes related administrative and laboratory tasks according to established procedures and company policies. Employees must accurately use computer and laboratory technology systems, maintain required records, and complete assigned training.

Requirements

  • High school diploma or equivalent.
  • Ability to effectively communicate in English.
  • Ability to navigate a computer and accurately enter data.
  • Keyboard and data-entry experience.

Nice To Haves

  • Medical assistant or paramedic training.
  • Phlebotomy certification; required in California, Nevada, and Washington.
  • One year of phlebotomy experience.
  • Customer service experience in a retail or service environment.

Responsibilities

  • Collect specimens according to established procedures, including for drug screens, biometric screenings, and insurance exams.
  • Administer oral solutions according to established training.
  • Research test and client information and confirm and verify written and electronic orders using laboratory technology systems, client contact, and approved tools.
  • Navigate a computer and accurately enter data.
  • Obtain identification, accurately enter billing information, and collect payments when required in accordance with corporate policies.
  • Process specimens by labeling, centrifuging, aliquoting, freezing, and preparing them for transport as required by test orders.
  • Perform non-patient-facing duties, including inventory, stocking supplies, sanitizing, filing, answering phones, and using email as appropriate.
  • Read, understand, and comply with departmental policies, protocols, and procedures.
  • Assist with compiling and submitting statistics and data when required.
  • Maintain appropriate phlebotomy logs in a timely manner and at the required frequency, including maintenance and temperature logs.
  • Complete online and in-person training courses on time.

Benefits

  • On-call employees are eligible for a 401(k) pre-tax and/or Roth IRA, with a company match of up to 5% after 12 months of service.
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