Phlebotomist -SCH-PRN/limbo hours

Centra Health•Farmville, VA

About The Position

The Phlebotomist I is a member of the Laboratory Services team responsible for safe, accurate specimen collection and related laboratory tasks. The role involves serving patients with a professional demeanor, strong communication, and independent judgment; prioritizing patient care; addressing customer-service issues; and contributing to process improvement. The position works with diverse patient populations, including geriatric, pediatric, and behavioral health patients, and supports emergency and trauma care as needed. The Phlebotomist I collects, processes, prepares, and handles specimens while following laboratory procedures and regulatory requirements. The position also manages accessioning activities, including registration, test ordering, specimen receipt and processing, send-outs, and pneumatic-tube sample receipt. Additional duties may be assigned or requested, and job specifications may be modified or updated.

Requirements

  • High school diploma, GED, or equivalent.
  • Exemplary communication skills and a professional demeanor.
  • Ability to handle responsibilities independently.
  • Proficiency in phlebotomy-related tasks and patient interactions with diverse populations.
  • Ability to follow regulatory requirements, laboratory procedures, and safety practices.
  • Obtain and maintain relevant certifications and complete required training and competency assessments.

Responsibilities

  • Comply with CLIA, CAP, OSHA, TJC, and other applicable regulations and standards; participate in quality assurance and follow laboratory best practices.
  • Perform duties as assigned by the medical director.
  • Complete orientation and training, obtain and maintain relevant certifications, participate in annual mandatory training and competency assessments, and meet ongoing job-specific performance expectations.
  • Collect and process patient samples efficiently for laboratory testing, serving diverse patient populations within the scope of organizational responsibilities.
  • Follow laboratory standard operating procedures for specimen handling and processing.
  • Ensure specimen integrity through accurate collection, labeling, transport, and proper use of venipuncture techniques and containers; prioritize timely processing of STAT, routine, and timed samples and meet quality metrics.
  • Follow established corrective-action policies when phlebotomy performance deviates from acceptable levels; identify and report issues that may affect test performance or results.
  • Detect and address problems that could negatively affect test performance, escalating issues to leadership when necessary.
  • Document corrective actions taken.
  • Manage accessioning, including patient registration and test ordering, sample receipt and handling, specimen preparation and processing, send-out coordination, and pneumatic-tube sample receipt.
  • Work with healthcare offices to resolve registration and sample-related issues; answer calls and provide information as needed.
  • Collect samples in the Emergency Department according to rigorous protocols and with urgency.
  • Respond promptly and efficiently to codes and trauma situations.
  • Assist with delivery of blood products in emergent situations.
  • Follow OSHA safety requirements, including proper donning and doffing of PPE during specimen collection.
  • Perform other duties as assigned or requested.
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