Phlebotomist (30 hours)

External Brand•Pflugerville, TX

About The Position

The Phlebotomist obtains blood specimens from patients of all ages, from newborns through geriatric patients, using venipuncture and capillary collection methods. The role processes laboratory orders and specimens according to laboratory policies, procedures, and protocols, while maintaining compliance and confidentiality and promoting the organization’s mission and philosophy. The position also performs clerical and customer-service duties, uses computer information systems, maintains laboratory supplies and cleanliness, and may assist with training new employees or students. The employee may be required to flex to other clinics and perform waived testing and resulting with supervisory discretion. Schedule: Monday through Friday, 8 a.m. to 2 p.m.

Requirements

High school diploma or GED equivalent.
Completion of a phlebotomy class or at least one year of phlebotomy experience.
Familiarity with a laboratory environment and medical terminology.
Excellent customer service, communication, interpersonal, and problem-solving skills.
Ability to work in a team, engage and listen to others, adapt responses to meet others’ needs, and align actions with team goals.
Excellent computer and keyboarding skills, including familiarity with Windows.
Ability to manage competing priorities and perform duties professionally.
Ability to understand, recall, and communicate factual information and apply oral or written instructions.
Ability to organize ideas into understandable terminology and apply common sense.

Nice To Haves

Phlebotomy class, if not already completed to meet the experience requirement.
Phlebotomy certification.

Responsibilities

Collect laboratory specimens from patients of all ages, including patients with infectious diseases.
Process laboratory orders and specimens according to protocol and standard operating procedures.
Prioritize workload to provide providers with necessary information efficiently.
Demonstrate appropriate telephone etiquette and promote professional customer service.
Use computer information systems and perform clerical duties.
Follow organizational and governmental standards, rules, and regulations, including OSHA, HIPAA, compliance, and Code of Conduct policies.
Maintain regular and dependable attendance and follow company core competencies.
Work holiday shifts as required by company policy.
Demonstrate knowledge of safety collection devices and follow universal precautions.
Maintain patient confidentiality and comply with laboratory ordering and billing requirements.
Assist coworkers and customers as needed.
Assist with training new employees and students.
Maintain laboratory supply inventory and assist with storage.
Maintain laboratory cleanliness, restock the draw area, and empty sharps and biohazard waste containers.
Report complaints or problems to a supervisor or person in charge.
Flex to other clinics when required.
Perform waived testing and resulting with supervisory discretion.
Check the laboratory appointment schedule daily for orders.
Perform other duties as assigned.