Phlebotomist 2 Float

Quest Diagnostics•Fort Lauderdale, FL

11d•Onsite

About The Position

The Phlebotomist 2 represents the company to patients and collects quality blood samples for laboratory testing while following established procedures. The role involves explaining procedures, building patient trust, and drawing and processing specimens safely and accurately. The position may be assigned to a doctor's office, patient service center, or other locations according to business needs. Floaters travel between multiple sites, must arrive on time at each assigned site, and may submit mileage for expense reimbursement. Under the direction of the area supervisor, the Phlebotomist performs daily activities accurately and on time, maintains a safe and professional environment, and handles forensic and clinical specimen collection and processing. The role also verifies patient demographic information and initials, obtains the patient's signature after venipuncture to verify tube labeling, and maintains required records and documentation. The position calls for a positive, professional image and sensitivity to patient confidentiality and accuracy.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Flexibility to meet staffing needs, including weekends, holidays, on-call work, and overtime.
Ability to make decisions based on established procedures and exercise good judgment.
Reliable transportation and a valid driver's license with a clean driving record, if applicable; floaters must have a clean driving record.
Ability to travel and work flexible hours across multiple locations, including covering patient service center and in-office phlebotomy locations with minimal notice.
Ability to handle multiple priorities in a high-volume setting.
Strong customer focus and ability to communicate openly and transparently with peers, supervisors, and patients; ability to embrace change and knowledge of the business.
Keyboard and data-entry experience.

Nice To Haves

Florida credentials or licenses are preferred but not required.
Medical assistant or paramedic training preferred.
Phlebotomy certification preferred; required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment preferred.
Customer service experience in a retail or service environment strongly preferred.

Responsibilities

Perform venipuncture and collect pediatric, geriatric, capillary, forensic, and clinical specimens according to established practices and procedures.
Prepare and process specimens for laboratory testing.
Explain procedures to patients and create an atmosphere of trust and confidence.
Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and bear the correct name.
Maintain required records and documentation.
Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment and promote a positive image to patients, clients, employees, and the public.
Travel between assigned sites and cover patient service center and in-office phlebotomy locations as needed.
Follow company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.