Philanthropy Specialist

Girl Scouts of the Colonial Coast•Chesapeake, VA

1d•$20 - $23

About The Position

The Philanthropy Specialist is responsible for data management, gift administration and processing, and administrative support. The role includes reporting and data analysis, gift processing and acknowledgements, managing data imports and entry, data mining and extraction, data-quality initiatives, and related activities. The specialist supports donor engagement with a donor-centric customer-service approach, and also assists with events, online and direct-response outreach, research, and giving portals. The position supports the philanthropy team’s stewardship and cultivation work, maintains accurate donor and constituent records, processes gifts in accordance with IRS requirements and internal accounting controls, and produces fundraising and financial reports. It also provides administrative and logistical support for fundraising events and campaigns, maintains gift-processing procedures, and handles donor inquiries and communications. The role requires discretion with confidential information and may provide backup retail-shop coverage and temporary administrative support to other departments. The employee is occasionally required to stand, walk, sit, use hands to operate office equipment, reach, climb stairs, balance, bend, stoop, kneel, crouch, crawl, and talk or hear within the normal range for telephone use. The employee may occasionally lift or move up to 25 pounds and must have close visual acuity for computer work, data preparation and analysis, and extensive reading. Evening and/or weekend work is occasionally needed.

Requirements

Associate’s degree in a related field or equivalent experience.
At least 2 years of experience in database administration and/or fundraising.
Strong technical computer skills, including Microsoft Word, Excel, Outlook, and CRM systems; ability to learn new software.
Ability to project professionalism and speak passionately and convincingly about the organizational mission.
Excellent organizational skills, attention to detail, and commitment to accuracy.
Clear verbal and written communication skills.
Ability to document processes and process modifications.
Strong grammar, proofreading, and editing skills.
Ability to create and analyze statistical reports.
Ability to assist multiple staff members with concurrent projects and tasks in an orderly, well-paced manner.
Ability to maintain confidentiality.
Demonstrated commitment and ability to interact with diverse populations.
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.
Successfully pass a background investigation.

Nice To Haves

Higher education.
Experience with Raiser’s Edge/NXT.
Experience with Salesforce.

Responsibilities

Enter timely and accurate constituent and donor information into NXT/Raiser's Edge; identify potential duplicate records, update records, and research contact information to maintain data quality.
Receive, record, acknowledge, and apply gifts in accordance with IRS requirements and internal accounting controls; monitor outstanding pledges and create or process invoices.
Support stewardship and cultivation activities with data insights, research, communications, Salesforce inquiries, and reports.
Manage donor inquiries, draft donor communications, and support stewardship initiatives.
Represent philanthropy at public events and engage with donors.
Generate fundraising reports to track progress and assess campaign effectiveness.
Collaborate with Finance to reconcile gift information and produce updated financial, gift, and fundraising management reports, including monthly metrics.
Maintain and update procedures for department gift-processing functions in Raiser's Edge and train staff as needed.
Provide administrative and logistical support for fundraising events, including registration, facility logistics, and participant communications.
Manage online and email campaigns, coordinating third-party application solutions.
Produce philanthropy materials, obtain bids from external printers, and manage bulk-mail costs to meet deadlines and quality standards.
Maintain strict confidentiality regarding philanthropy planning, donor and employee records, financial reports, and other sensitive information.
Serve as backup for the retail shop specialist and support other departments with temporary administrative needs.
Support and promote the Council’s commitments to excellent customer service, membership growth, community visibility, fundraising, diversity, and safety.