Philanthropy Specialist

Girl Scouts of the Colonial Coast•Chesapeake, VA

17h

About The Position

The Philanthropy Specialist is responsible for data management, gift administration and processing, and administrative support. The role includes reporting and data analysis; gift processing and acknowledgements; data imports, entry, mining, and extraction; data quality initiatives; and donor engagement using a donor-centric customer service approach. Other work includes event support, online and direct-response outreach, research, and maintaining giving portals. The specialist supports stewardship and cultivation, manages donor inquiries and communications, represents philanthropy at public events, and produces fundraising, gift, and financial reports in collaboration with the finance department. The role also maintains gift-processing procedures in Raiser's Edge, assists with staff training, supports fundraising events and campaigns, and prepares philanthropy materials. The employee maintains strict confidentiality and may provide backup to the retail shop specialist and temporary administrative support to other departments. The position supports the Council's commitments to customer service, membership growth, community visibility, fundraising, diversity, and safety.

Requirements

Associate's degree in a related field or equivalent experience.
At least 2 years of experience in database administration and/or fundraising.
Excellent computer skills, including Microsoft Word, Excel, Outlook, and CRM systems.
Ability to learn new software as required.
Ability to project a high level of professionalism.
Ability to speak passionately and convincingly about the organization's mission and its importance to the public.
Excellent organizational skills, attention to detail, and commitment to accuracy.
Clear verbal and written communication skills.
Ability to document processes or process modifications.
Strong grammar, proofreading, and editing skills.
Ability to create and analyze statistical reports.
Ability to support multiple staff members across concurrent projects and tasks in an orderly, well-paced manner.
Ability to maintain confidentiality.
Demonstrated commitment and ability to interact with diverse populations.
Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.
Successfully pass a background investigation.

Nice To Haves

Higher education.
Experience with Raiser's Edge/NXT.
Experience with Salesforce.

Responsibilities

Enter timely and accurate constituent and donor information into NXT/RE.
Maintain data quality by identifying potential duplicate records, updating records, and researching contact information.
Ensure gifts are received, recorded, acknowledged, and applied in accordance with IRS requirements and internal accounting controls.
Monitor outstanding pledges and create and process invoices.
Support stewardship and cultivation activities through data insights, research, communications, Salesforce inquiries, and reports.
Manage donor inquiries, draft donor communications, and support stewardship initiatives.
Represent philanthropy at public events and engage with donors.
Generate fundraising reports to track progress and assess campaign effectiveness.
Collaborate with finance to reconcile gift information and produce updated financial, gift, fundraising-management, and monthly metrics reports.
Maintain and update Raiser's Edge procedures for department gift-processing functions and train staff as needed.
Provide administrative and logistical support for fundraising events, including registrations, facility logistics, and participant communications.
Manage online and email campaigns, including coordination of third-party application solutions.
Produce philanthropy materials and obtain bids from external printers and bulk-mail providers to meet deadlines and quality standards.
Maintain confidentiality regarding philanthropy planning, donor and employee records, financial reports, and other sensitive information.
Serve as backup for the retail shop specialist and support other departments with temporary administrative needs.
Support and promote the Council's commitments to customer service, membership growth, community visibility, fundraising, diversity, and safety.