Philanthropy Services Coordinator

Carle Health•Urbana, IL

2d•Onsite

About The Position

Make an Impact Behind Every Gift Join the Center for Philanthropy as a Philanthropy Services Coordinator, where your work ensures every donor experience is handled with precision, care, and purpose. In this highly visible and mission‑critical role, you’ll serve as a cornerstone of philanthropy operations—connecting donors, data, and impact. This is an opportunity for someone who thrives in a fast‑paced, detail‑driven environment and takes pride in delivering excellence behind the scenes. If you enjoy building systems, solving problems, and ensuring every gift is stewarded accurately and meaningfully, this role is for you.

Requirements

Bachelor's degree preferred or related experience.
3 years of related experience.
Exceptional attention to detail and a commitment to accuracy
Strong organizational skills and the ability to manage multiple priorities and deadlines
Sound judgment, professionalism, and discretion with sensitive information
Ability to work independently while collaborating effectively across teams
Experience with donor databases (Raiser’s Edge preferred) or similar CRM systems

Responsibilities

Lead the end‑to‑end processing and acknowledgment of all philanthropic gifts, ensuring accuracy, timeliness, and compliance
Enter and validate donor and gift data in Raiser’s Edge, maintaining the highest level of data integrity
Generate tax receipts and tailored acknowledgment letters aligned with donor intent and gift type
Determine appropriate funds, appeals, and coding by synthesizing information from multiple sources
Prepare and deliver monthly financial and gift reports (deposit reports, pledge reports, credit/debit summaries) in partnership with Accounting
Maintain and organize all gift documentation and audit-ready records (batch reports, donor correspondence, remittance forms)
Track and manage event sponsorships and payments, partnering closely with Manager of Events and Corporate Development to ensure timely and accurate processing
Oversee the memorial giving program, including communication with families and reporting on tribute gifts
Create and update records in the donor database
Identify and resolve duplicates in the donor database
Capture relationship data to enhance stewardship strategies
Upload and maintain key documentation (e.g., pledge forms, fund agreements) within donor records
Conduct targeted research to fill gaps in donor and prospect information
Partner with frontline team members to clarify donor intent and support exceptional donor experiences
Monitor daily hospital census reports to identify admitted donors and prospects, sharing insights with the team to enhance timely engagement
Maintain and enhance gift processing procedures and documentation
Protect donor privacy and organizational integrity by ensuring strict confidentiality and data security
Continuously look for opportunities to improve processes, accuracy, and efficiency