Philanthropy & Engagement Support

Camino Wellbeing + Mental Health•Kitchener, ON

1d•CA$21 - CA$29•Hybrid

About The Position

The Philanthropy & Engagement Support is a vital part of the team providing support to the Philanthropy & Engagement activities of Camino, ensuring excellent donor, volunteer and community members experience. The Philanthropy & Engagement Assistant administers the department databases ensuring the accuracy and integrity of the system. This position is responsible for processing donations, issuing timely acknowledgments, preparing correspondence, reports and ensures CRA compliance. Are you detail-oriented, organized and skilled at juggling multiple tasks and deadlines? Do you have a passion for building relationships, delivering exceptional customer service, and working with data? If you thrive on trying new things and constantly seek ways to improve, we invite you to apply for the Philanthropy and Engagement Support role. Join our team and make a difference while developing your skills and contributing to meaningful initiatives.

Requirements

Post-secondary education in a related field (administration, fundraising, sales, marketing and/or communications), or an equivalent combination of work experience and education.
Computer and systems proficiency in data entry, CRM software and databases.
Meticulous attention to detail and accuracy.
Exceptional organizational and multitasking skills.
Strong interpersonal skills with the ability to work closely within a team but also independently when required.
Ability to take initiative and work proactively is essential.
Analytical mindset with the ability to interpret data and generate meaningful insights.
Commitment to maintaining the highest standards of professionalism, integrity, and donor confidentiality.
Tech savvy with knowledge of data base operations and functionality.

Nice To Haves

Knowledge of CRA (Canada Revenue Agency) regulations including requirement for accepting donations and issuing charitable tax receipts.

Responsibilities

Maintain the accuracy, security, and integrity of the department's donor, volunteer, and communication systems.
Ensure accurate and timely processing of donations, donor acknowledgments, and tax receipts.
Conduct database queries and generate accurate reports, lists, and mailing/emailing lists as needed.
Generate and analyze data to track donor engagement and support fundraising strategies.
Reconcile donations with the Finance Team and maintain accurate revenue reports.
Generate and maintain updated donation forms.
Coordinate and execute meaningful engagement recognition initiatives, including personal acknowledgments, certificates, and other forms of recognition.
Responds promptly and professionally to phone, in person, written and email enquiries from community supporters.
Assist in planning, coordinating, and executing events and programs, including stewardship and cultivation activities.
Coordinate event logistics, manage RSVPs, prepare materials, and provide on-site support during events.
Provide comprehensive support for community and third-party events, ensuring organizers have the necessary materials, guidance, and resources while ensuring Camino is represented effectively.
Perform other duties necessary to support the success of Camino’s efforts and serve as an agency representative to the community.
Support the development and implementation of Philanthropy & Engagement campaigns across various channels.
Manage department inboxes and mailing production, addressing requests and concerns in a timely manner.
Work closely with colleagues, including Philanthropy team members, program staff, and volunteers, to support shared initiatives and organizational goals.
Ensure compliance with ethical fundraising, volunteer practices, and data protection regulations, maintaining confidentiality of information.
Provides support to the Philanthropy & Engagement workplans and calendar of activities.
Maintains organized electronic files
Provides office administration/coordination.