PharmSci Veeva Business Lead (Secondment - 12 Months)

Pfizer•Bothell, MA

6d•Hybrid

About The Position

PharmSci is seeking a Veeva Business Lead to provide dedicated business leadership for the sustained operation and continued evolution of Veeva QualityDocs and RIM across PharmSci. As Veeva transitions from implementation into business-as-usual operations, the role will coordinate across BTx, PSSM and PharmSci-wide organizations, represent PharmSci business needs, and ensure decisions, enhancements and ongoing platform changes are effectively managed. The role represents PharmSci in Veeva governance, coordinates business input and decisions on configuration changes and priorities, and owns the PharmSci-driven enhancement pipeline. It also provides QualityDocs business administration and coordinates support and issue resolution. In partnership with the PharmSci Veeva Program Lead and Line Digital/Veeva Leads, the Business Lead assesses the impact of new functionality and platform changes, supports readiness and adoption, and aligns business decisions and implementation plans with PharmSci and Pfizer enterprise Veeva strategy. The position also coordinates adoption communications and digital adoption content, supports business needs involving Veeva data, Snowflake and integrations, identifies opportunities to use Veeva content and data through AI, automation and emerging digital capabilities, and helps establish sustainable business-as-usual processes, governance and ways of working. This is a 12-month secondment. It is considered flexible, with colleagues expected to follow site-based Log In For Your Day requirements (approximately 2.5 days per week in the office). Work location does not change.

Requirements

Bachelor's degree and at least 6 years of experience.
Strong ability to work across organizations, build alignment and represent different business perspectives.
Demonstrated ability to facilitate decisions, manage competing priorities and drive work through resolution.
Strong communication and stakeholder-management skills.
Experience working with business processes, digital platforms, data, technology-enabled transformation or continuous improvement.
Ability to translate business needs into clear requirements, decisions and actions.
Interest in developing deep knowledge of Veeva QualityDocs and RIM and how these platforms support PharmSci.
Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues' work to achieve meaningful outcomes and business impact.

Nice To Haves

Master's degree with at least 5 years of experience, or a PhD with at least 1 year of experience.
Experience with Veeva, regulated content management, business administration, change/adoption, data or digital initiatives.

Responsibilities

Represent PharmSci on the QualityDocs User Council and RIM counterpart bodies, bringing forward PharmSci priorities and representing the business in governance decisions.
Coordinate PharmSci input and make business decisions on proposed Veeva configuration changes and priorities.
Own the PharmSci-driven Veeva enhancement pipeline: work with line leads to evaluate and prioritize needs, submit supported requests to the appropriate governance forum, and track decisions and implementation.
Serve as a QualityDocs Business Administrator and coordinate ongoing business support and issue resolution.
Partner with the PharmSci Veeva Program Lead to align business decisions, proposed enhancements and implementation plans with the overall PharmSci Veeva direction and Pfizer enterprise Veeva strategy.
Assess the business impact of new Veeva functionality and platform changes, and coordinate PharmSci readiness, communications, implementation and adoption.
Partner with PharmSci Line Digital/Veeva Leads to gather business needs, coordinate line-level decisions, and support implementation and adoption across BTx, PSSM and PharmSci-wide organizations.
Coordinate ongoing Veeva adoption, business communications and PharmSci-specific digital adoption content, including WalkMe where applicable.
Coordinate PharmSci business needs associated with Veeva data, Snowflake and integrations.
Identify opportunities to leverage Veeva content and data through AI, automation and emerging digital capabilities.
Help establish sustainable business-as-usual processes, governance and ways of working for Veeva across PharmSci.