Pharmacy Transition Specialist

UNC Health • Chapel Hill, NC

23h • Onsite

About The Position

The Department of Pharmacy is seeking a highly motivated, energetic, and dynamic Pharmacy Transition Specialist to serve patients across the transitions-of-care continuum as part of the Central Outpatient Pharmacy team. The Specialist logistically organizes, fills, coordinates, and/or delivers required discharge medications to patients, families, or caregivers, ensuring an effective hand-off of medications to support patients’ health management and experience.

This onsite, full-time role is based in Chapel Hill, North Carolina, and works 40 hours per week on a rotating schedule. The position qualifies for the Pharmacy Technician Incentive Program, which provides $5,000 in commitment incentives over two years, paid after six months, one year, and two years of employment.

Requirements

• Completion of a nine-month Pharmacy Technician Program or an equivalent combination of education, training, and experience.
• Registration with the North Carolina Board of Pharmacy, unless enrolled in a PharmD program.
• CPhT certification from PTCB or ExCPT certification from NHA, unless enrolled in a PharmD program.
• At least two years of experience as a pharmacy technician in an ambulatory, outpatient, or retail setting.
• Customer service experience.
• Written and verbal communication skills.
• Ability to lead and collaborate as part of ongoing team participation.
• Ability to prioritize and self-manage workload.
• Ability to analyze information and identify inconsistencies.
• Continuous problem-solving and quality-improvement skills.

Responsibilities

• Interact with patients to obtain permission to fill discharge medications, confirm a method of payment, and ensure they receive medication counseling when needed.
• Deliver discharge medications in a timely manner.
• Obtain patient information and prescriptions before discharge.
• Coordinate with the clinical care team, case management, and other staff to deliver medications without delaying discharge.
• Assist the pharmacist with filling and dispensing prescriptions.
• Adapt work assignments as patient and hospital discharge needs change.
• Maintain a professional image and behave appropriately to the situation.
• Work autonomously while assessing and anticipating patient and environmental needs.
• Communicate effectively and participate in a culture of creativity, productivity, communication, and quality improvement.
• Ensure the Carolina Care experience is consistently delivered to every patient.
• Follow all operating policies and procedures.
• Perform other duties as assigned.

Benefits

• $5,000 in Pharmacy Technician Incentive Program commitment incentives, paid after six months, one year, and two years of employment.
• UNC Health benefits.
• Eligible employees who currently participate in TSERS or ORP through another North Carolina agency may continue participating in those plans at UNC Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed