Pharmacy Technician

CVS Health•Princeton, NJ
•$18 - $28•Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team culture. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, technicians may provide additional health care services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, Technician Immunizers may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a full-time position with anticipated hours of 40 per week. The typical pay range is $17.92–$27.92 per hour. The position is eligible for a benefits package, subject to eligibility, that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

  • Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
  • If the state board does not establish a minimum age, be at least 16 years old.
  • If the state board does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training program and applicable state registration, licensing, and certification requirements.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks, pivot between tasks, and confirm prescription information and label accuracy.
  • Demonstrate friendly customer service, awareness of patient reactions, and appropriate responses.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematics to calculate prescription quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including extended standing or mobility, reaching, repetitive finger work, stooping, visual acuity, and lifting or exerting force up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when allowed by law and supported by required training and certification.
  • Where permitted and qualified as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy and use attention, communication, mathematical reasoning, and problem-solving skills to support patient safety and service.
  • Perform physical tasks including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, handling items, adjusting machines, stooping, and visually inspecting small details.
  • Complete additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ physical, emotional, and financial well-being
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