Pharmacy Technician

CVS Health • Bonita Springs, FL

22d • $17 - $25

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow processes, communicate effectively with patients and colleagues, and contribute to a safe, inclusive team culture. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied.

Technicians may provide additional patient health care services, including immunizations and point-of-care testing, where permitted by law and supported by the required training and certification. Where permissible, immunization duties include obtaining required licensure and training, educating patients about vaccines, referring vaccination questions to the pharmacist, responding to adverse reactions, documenting patient information, and managing vaccine supplies.

This is a part-time role with 29 anticipated weekly hours. The required scheduling availability is Sunday 10 a.m.–5 p.m.; Monday through Wednesday 9 a.m.–5 p.m. (flexible); Thursday 9 a.m.–6 p.m. (flexible); Friday 2 p.m.–8 p.m.; and Saturday 9 a.m.–6 p.m. The typical pay range is $16.50–$25.00 per hour. The role is eligible for same-day offers through CVS Health’s Direct Hire program.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Be certified to immunize or willing to be trained as an immunizer.
• Complete required training within the designated timeframe.
• Have the ability to concentrate, switch between tasks, and verify prescription information and labels accurately.
• Have customer-service, teamwork, verbal and written communication, active listening, mathematical reasoning, and problem-resolution abilities.
• Be able to meet the physical demands of the role, including remaining upright for extended periods and occasionally lifting or exerting up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market as business needs require.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and develop clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where legally permitted and supported by training and certification.
• When authorized as a technician immunizer, complete required training and licensure; educate patients about vaccines and refer vaccination questions to the pharmacist; monitor and respond to adverse reactions and report them as required; collect and document patient information; and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, attend to tasks, and shift between tasks to meet patient and business needs.
• Communicate with patients and colleagues using verbal and written communication and active listening.
• Use mathematical reasoning to calculate quantities and days’ supply for prescriptions.
• Identify difficult patient or colleague interactions and select an appropriate resolution.
• Perform physical tasks including standing and moving for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping and bending, and visually inspecting small details.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED