Pharmacy Technician (Float) - Stone - Pharmacy

El Rio Health•Tucson, AZ

10d

About The Position

The Pharmacy Technician serves as part of a team providing pharmacy services to El Rio Health patients. Under the general supervision of a licensed pharmacist, the technician prepares medications for patient consumption and provides administrative support for the Pharmacy Department at a clinic location assigned by management. The role is subject to Arizona State Board of Pharmacy regulations and standards and El Rio Health policies and procedures. Work is performed with general supervision and review; issues involving departures from standard policies, interpretations, or procedures are referred to a supervisor for resolution. The technician performs pharmaceutical and clerical duties in support of pharmacy operations, including receiving prescriptions, preparing medications for pharmacist review, maintaining accurate patient and prescription records, resolving insurance billing exceptions, and assisting patients with checkout and affordable medication options. The role also includes customer service, cash handling, maintaining pharmacy equipment and work areas, and compliance with HIPAA, 340B, applicable laws and standards, and organizational policies. The position requires reliable transportation to accommodate operational reassignments during the workday.

Requirements

High school diploma or GED; an equivalent combination of education and experience may be considered if directly related to the job’s functions and responsibilities.
Current Pharmacy Technician license in accordance with Arizona State Board of Pharmacy requirements.
Current Basic Life Support (BLS) certification for health care providers.
Level I fingerprint clearance card that is current, valid, and in good standing, or application for the card within seven working days after beginning employment. The posting also states that new hires and transfers must submit a card or fingerprint receipt before the hire or transfer date and receive a Level One Non-IVP card within 30 days after that date.
Reliable transportation that can accommodate organizational operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements.
Ability to meet the essential functions of the position, with reasonable accommodations as applicable.
Undergo drug testing before employment and applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.

Nice To Haves

Bilingual English/Spanish skills, including the ability to speak, read, and write in both languages.

Responsibilities

Perform assigned pharmaceutical and clerical duties supporting pharmacy operations within established time frames and quality and productivity standards.
Protect patient and employee confidentiality and comply with HIPAA and corporate compliance standards.
Receive and intake prescriptions; ensure prescription information is complete and accurate.
Retrieve, count, pour, weigh, and sometimes mix medications; prepare and package medications for pharmacist review.
Refer patients with prescription, drug information, or health questions to a pharmacist.
Enter and verify patient and prescription information in the pharmacy operating system, including eligibility data; record prescriptions and disbursements.
Identify and resolve insurance billing exceptions.
Process patient checkouts efficiently and in a timely manner.
Perform clerical tasks, including answering phones and operating the cash register.
Maintain pharmacy equipment and work areas to department standards.
Comply with applicable federal and state requirements, 340B Drug Pricing Program rules, and requirements of third-party funding sources; protect the integrity of the 340B program by ensuring only eligible patients receive 340B drugs.
Work closely with medical and dental staff to provide a high level of service.
Respond to patient and internal-client calls, emails, inquiries, questions, and requests in a timely and effective manner; forward issues or complaints for resolution.
Maintain proficiency with the electronic health record to look up health, financial, and referral records as needed.
Maintain a clean, safe, and hygienic work environment and follow applicable infection prevention and control procedures.
Follow applicable Joint Commission accreditation standards and reporting requirements.
Communicate effectively with patients, visitors, employees, and internal and external clients or representatives.
Assist coworkers and others while supporting a respectful and positive work environment; serve as a positive employee role model.
Follow organizational money-handling procedures; accurately handle cash, checks, and bankcards, process transactions, collect copayments and coinsurance, and issue required receipts.
Use pharmaceutical and organizational materials, supplies, and equipment cost-effectively and limit waste.
Help patients find affordable medication solutions, including referrals to community health advisors, manufacturer coupons, or alternate therapies.
Accurately document hours worked and ensure timely sign-off and approval.
Maintain reliable transportation for operational reassignments during the workday; when driving during work hours, maintain a valid driver’s license and comply with Arizona vehicle insurance requirements.