Pharmacy Technician (Float) - Stone - Pharmacy
About The Position
The Pharmacy Technician serves as part of a team providing pharmacy services to El Rio Health patients. Under the general supervision of a licensed pharmacist, the technician prepares medications for patient consumption and provides administrative support at a clinic location assigned by management. The role operates with general supervision and review; work issues involving departures from standard policies, interpretations, or procedures are referred to a supervisor. As a Licensed Pharmacy Technician, the employee must comply with Arizona State Board of Pharmacy regulations and standards and El Rio Health policies and procedures. The position supports pharmacy operations by receiving and processing prescriptions, preparing medications for pharmacist review, maintaining accurate patient and prescription records, resolving insurance billing exceptions, and assisting patients with checkout and affordable medication options. It also involves customer service, clerical and cash-handling duties, upkeep of equipment and work areas, and compliance with applicable privacy, safety, infection-control, 340B, and other regulatory requirements. The role works closely with medical and dental staff and requires reliable transportation for operational reassignments during the workday. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m. Salary is $17.57–$26.35, depending on qualifications.
Requirements
- High school diploma or GED; an equivalent combination of education and experience may be considered if directly related to the job’s functions and responsibilities.
- Current Pharmacy Technician license in accordance with Arizona State Board of Pharmacy requirements.
- Current Basic Life Support (BLS) certification for health care providers.
- Current, valid Level I fingerprint clearance card in good standing, or application for the card within seven working days after beginning employment; the posting also states that new hires and transfers must submit a card or fingerprint receipt before the hire or transfer date and receive a Level One Non-IVP card within 30 days afterward.
- Reliable transportation able to meet organizational operational reassignments during the workday.
- If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements.
- Ability to comply with applicable pharmacy, privacy, money-handling, safety, infection-prevention, and workplace policies and standards.
- Employees are required to undergo drug testing before employment and may be subject to post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing under applicable regulations.
Nice To Haves
- Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.
Responsibilities
- Complete assigned pharmaceutical and clerical duties supporting pharmacy operations within established time frames and quality and performance standards.
- Protect patient and employee confidentiality and comply with HIPAA and corporate compliance standards.
- Receive and intake prescriptions, checking that prescription information is complete and accurate.
- Retrieve, count, pour, weigh, and sometimes mix medications; prepare and package medications for pharmacist review and verification.
- Refer patients’ questions about prescriptions, drug information, or health matters to a pharmacist.
- Enter and verify patient and prescription information in the pharmacy operating system, including patient eligibility data, and record prescriptions and disbursements.
- Identify and resolve insurance billing exceptions.
- Process patient checkout in a timely and efficient manner; answer phones and operate the cash register.
- Maintain pharmacy equipment and work areas to department standards, and maintain a clean, safe, and hygienic work environment.
- Comply with applicable federal, state, and 340B Drug Pricing Program regulations and requirements, and protect the program’s integrity by ensuring only eligible patients receive 340B drugs.
- Work with medical and dental staff to support a high level of service.
- Respond to patient and internal-client calls, emails, inquiries, questions, and requests in a timely and effective manner, and forward issues or complaints for resolution.
- Maintain proficiency with the electronic health record, including looking up health, financial, and referral records.
- Apply Joint Commission Accreditation standards and reporting requirements applicable to the position.
- Communicate effectively with patients, visitors, employees, and internal and external clients or representatives.
- Assist coworkers and contribute to a respectful, positive work environment while serving as an effective employee role model.
- Follow organizational money-handling policies and procedures; accurately process cash, checks, and bankcard transactions, collect copayments and coinsurance, and issue required receipts.
- Use supplies, materials, equipment, and other resources cost-effectively and limit waste.
- Help patients find affordable medication solutions, such as by referring them to community health advisors, helping locate manufacturer coupons, or assisting with alternate therapy options.
- Accurately document hours worked and ensure required sign-off or approval is completed in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
