Pharmacy Technician | Medication Reconciliation Technician
About The Position
ChristianaCare is seeking a detail‑oriented and patient‑focused Medication History Technician to join our team. In this critical role, you will collect and confirm precise home medication details shared by patients and their caregivers, helping ensure medication safety from the moment of admission. Your work will directly support pharmacists and physicians in delivering high‑quality, coordinated care. This position is full time day/evening shift rotation. Every other weekend required; holidays as required. Our amazing Pharmacy Team dispenses approximately 8,000,000 individualized patient doses per year, as well as 262,000 retail/mail order prescriptions. We provide medications that are safe and efficacious. Come and join us in the ChristianaCare Pharmacy - Dedicated to getting the right drug to the right patient at the right time!
Requirements
- High School diploma or equivalent required
- Pharmacy Technician Certification Board certification (PTCB) required
- Computer experience preferred (e.g., window-based programs)
Nice To Haves
- Associate or Bachelors degree preferred
- Previous hospital or retail pharmacy experience preferred
Responsibilities
- Interview patients, caregivers, and other sources to acquire accurate and complete home medication histories.
- Ask clarifying questions regarding medication names, dosages, frequency, and last used to ensure accurate data collection.
- Enter collected information into the EMR following established procedures to produce admission medication reconciliation documentation.
- Generate medication history reports for pharmacist review and subsequent physician use.
- Collaborate closely with inpatient pharmacy staff and other care providers to support medication‑related needs.
- Navigate the ED tracking board to determine appropriate patient selection.
- Update or build medication records within the EMR with accuracy and attention to detail.
- Apply good clinical judgment when assessing medication lists; identify inconsistencies or concerns and communicate them to the pharmacist.
- Verify medication information using external sources when necessary (pharmacies, provider offices, etc.).
- Coordinate with charge nurses and patient nurses to determine optimal times for patient interviews.
- Demonstrate strong knowledge of both brand and generic medications, common dosages, dosage forms, and typical administration schedules.
- Communicate effectively with patients of all education levels in a fast‑paced Emergency Department setting.
- Assess the completeness of medication lists, including drug name, dose, frequency, indication, and time of last dose.
- Acquire accurate histories of PRN medications, including frequency and indications.
- Determine patient medication adherence prior to admission.
- Build rapport with patients and families to acquire reliable histories or identify alternative information sources when needed.
- Prompt patients for overlooked medications, including over-the-counter items such as herbals, vitamins, pain relievers, cold remedies, inhalers, patches, creams, eye drops, and more.
- Acquire and document medication allergy histories and associated reactions.
- Assist in orienting and training new pharmacy personnel.
Benefits
- medical/dental/ vision insurance coverage on your first day of employment
- paid PTO
- retirement plans
- twelve weeks of paid parental leave
- annual membership to care.com
- access to backup care services for dependents through Care@Work
- retirement planning services
- financial coaching
- fitness and wellness reimbursement
- great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more
- employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
