On-Call Pharmacy Technician

Central City Concern•Portland, OR

4d•$25 - $33•Onsite

About The Position

The Pharmacy Technician provides technical support to Pharmacists in processing prescriptions and maintaining the Pharmacy Department. The position is intended for individuals with experience in the Pharmacy Technician field and is based at Old Town Clinic or Blackburn Center in Portland, Oregon. The schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m., and compensation is $25.01–$32.51 per hour. Central City Concern (CCC) serves people experiencing or at risk of homelessness through affordable and supportive housing, person-centered health care, addiction recovery, and employment assistance. The Pharmacy Technician supports safe and accurate medication preparation, customer service, billing and insurance processes, pharmacy operations, and continuous improvement of patient services. The role must comply with applicable privacy, security, and confidentiality requirements and CCC policies.

Requirements

High school diploma or GED.
Current license with the Oregon State Board of Pharmacy as a Pharmacy Technician, or ability to obtain one before starting the job.
Current CPR certification.
Meet CCC privileging requirements as required by FTCA.
Adhere to CCC policies and procedures and the agency’s non-discrimination policies.
Be physically able to walk and climb stairs several times a day.
Pass a pre-employment drug screen, TB test, and DHS background check.
If driving an agency vehicle, hold a current driver’s license, pass a DMV background check, be designated an acceptable driver under CCC’s Fleet Safety Policy, and pass initial driver training within 60 days of approval and continued recertification training.
Adhere to CCC’s drug-free workplace policy.
Interact effectively and respectfully with co-workers and clients from diverse ethnic, religious, and cultural backgrounds, lifestyles, and sexual orientations.
Know methods and techniques of pharmacy operation.
Know medical terminology, insurance plans, and formularies.
Have basic algebra and general chemistry knowledge.
Know modern office procedures and methods, including computer systems.
Know principles and procedures of record keeping and reporting.
Communicate effectively orally and in writing.
Be able to work in an integrated, multidisciplinary setting.

Responsibilities

Prepare medications safely and accurately, including gathering patient information, entering information into the computer system, counting or pouring medications, and labeling containers.
Accurately and efficiently use GSL, the dispensing system, and the EMR.
Provide customer service by answering phones and patient refill requests and responding to questions that do not require a Pharmacist’s professional expertise or judgment.
Maintain billing and insurance accuracy through online billing, contacting third-party insurers for payment clarification, and assisting with prior authorization requests.
Contribute to a positive work environment and communicate with pharmacy and clinic staff about projects, workflow improvement, and pharmacy systems management.
Follow state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and CCC confidentiality, privacy, and security policies; promptly report breaches of protected health information or personal identification information.
Perform other duties assigned by the Pharmacist.
Support cost-effective pharmacy operations, including monitoring inventory and pricing, supporting daily operations, and ensuring adequate resources to meet customer needs.
Contribute to planning and achieving Pharmacy Department objectives and goals.
Contribute to evaluating and continually improving patient services, policies, and procedures.
Collaborate with the Old Town Clinic Pharmacist to develop and meet departmental goals and objectives.