On-Call Pharmacy Technician

Central City Concern•Portland, OR

2d•Onsite

About The Position

The Pharmacy Technician provides technical support to pharmacists in prescription processing and maintenance of the Pharmacy Department. The role is intended for individuals with experience in the pharmacy technician field and is based at Old Town Clinic in downtown Portland and Blackburn Center in East Portland. The posted schedule is Monday through Friday, 8:00 a.m. to 5:30 p.m., with compensation of $25.01 to $32.51 per hour. The technician supports safe and accurate medication preparation, prescription processing, billing and insurance activities, customer service, pharmacy operations, and continuous improvement of patient services. The position works collaboratively with pharmacy and clinic staff and must follow applicable privacy, security, confidentiality, and agency policies.

Requirements

High school diploma or GED.
Current license with the Oregon State Board of Pharmacy as a Pharmacy Technician, or ability to obtain one before starting the job.
Current CPR certification.
Meet CCC privileging requirements as required by FTCA.
Adhere to CCC policies and procedures, including its non-discrimination policies and drug-free workplace requirements.
Ability to walk and climb stairs several times a day.
Pass a pre-employment drug screen, TB test, and DHS background check.
If driving an agency vehicle, possess a current driver’s license, pass a DMV background check, and be designated an acceptable driver under Central City Concern’s Fleet Safety Policy; complete initial driver training within 60 days of approval and continued recertification training.
Ability to interact effectively and respectfully with coworkers and clients of diverse ethnic, religious, and cultural backgrounds, lifestyles, and sexual orientations.
Knowledge of pharmacy operation methods and techniques, medical terminology, insurance plans and formularies, basic algebra, general chemistry, modern office procedures and methods including computer systems, and record-keeping and reporting procedures.
Ability to communicate effectively orally and in writing.
Ability to work in an integrated, multidisciplinary setting.
Experience in the Pharmacy Technician field.

Responsibilities

Gather patient information, enter it into the computer system, count or pour medications, and label containers to support safe and accurate medication preparation.
Use GSL, the dispensing system, and the EMR accurately and efficiently.
Provide customer service by answering phones and patient refill requests, and respond to staff and patient questions that do not require a pharmacist’s professional expertise or judgment.
Perform online billing procedures, contact third-party insurers to clarify payments, and assist with prior authorization requests.
Contribute to a positive work environment and communicate effectively with technicians, the Technician Supervisor, PIC, Associate Director of Pharmacy, and other clinic staff about projects, workflow improvements, and pharmacy systems management.
Follow state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and CCC confidentiality, privacy, and security policies and agreements.
Support compliance with patient confidentiality agreements and EMR access requirements, and promptly report breaches of protected health information or personal identification information to the CCC Compliance Department and a supervisor or designee.
Perform other duties as assigned by the pharmacist.
Monitor inventory and pricing, support day-to-day pharmacy operations, and help ensure adequate resources are available to meet customer needs.
Contribute to Pharmacy Department planning and achievement of objectives and goals.
Contribute to evaluating and continually improving patient services, policies, and procedures.
Collaborate with the Old Town Clinic Pharmacist to develop and meet departmental goals and objectives.