About The Position

At Altruix, you'll do more than fill prescriptions—you'll help improve the lives of patients with behavioral health and intellectual & developmental disabilities (I/DD) by ensuring they receive the medications they need, when they need them. As a Patient Care Coordinator (PCC) Pharmacy Technician, you'll work directly with patients, providers, and healthcare teams to coordinate specialty medications, navigate insurance processes, and deliver an exceptional patient experience. This is a full-time, onsite position based out of our pharmacy, working Monday through Friday from 8:30 AM to 5:00 PM. Each morning, you'll report to the pharmacy (278 McClellandtown Rd, Uniontown, PA 15401) to retrieve medications before traveling to Crossroads Treatment Center of Greensburg, PA (125 E Otterman St, Greensburg, PA 15601) to support patients throughout the day. This position requires regular travel using your personal vehicle. To help offset the cost of travel, Altruix provides a $600 monthly vehicle stipend, subject to applicable payroll deductions and Company policy.

Requirements

  • High school diploma or GED.
  • Active Pennsylvania Pharmacy Technician registration or active Pennsylvania Pharmacy Technician Trainee registration.
  • Previous experience in a pharmacy, healthcare, or medical office setting.
  • Strong communication, organization, and customer service skills.
  • Excellent attention to detail and the ability to manage multiple priorities.
  • Basic computer proficiency and willingness to learn pharmacy software.
  • Reliable transportation and the ability to travel daily between the pharmacy and Crossroads facilities.

Nice To Haves

  • Specialty pharmacy experience.
  • Prior authorization or insurance verification experience.
  • Experience with pharmacy management systems.
  • National Pharmacy Technician Certification (CPhT).

Responsibilities

  • Report to the pharmacy each morning to retrieve and prepare medications for the day's patient visits.
  • Travel daily to Crossroads Treatment Center of Greensburg to provide pharmacy support and coordinate patient care.
  • Coordinate specialty medication orders from intake through fulfillment.
  • Enter prescriptions and maintain accurate patient records.
  • Serve as a primary contact for patients, providers, and healthcare facilities.
  • Support prior authorizations, insurance verification, and benefits investigations.
  • Track and follow up on pending prescriptions and documentation.
  • Communicate with providers to resolve prescription questions and ensure timely access to therapy.
  • Assist with medication fulfillment, packaging, and labeling in accordance with state regulations.
  • Provide exceptional customer service through daily interactions with patients, providers, and care teams.
  • Collaborate with pharmacists and teammates to deliver outstanding patient care.
  • Support inventory, returns, and other pharmacy operations as needed.

Benefits

  • $600 Monthly Vehicle Stipend to help offset travel expenses while using your personal vehicle for work.
  • Medical, Dental, Vision, Life Insurance, and Long-Term Disability.
  • 401(k).
  • Paid Time Off.
  • Paid Holidays.
  • Opportunities for professional growth within a growing specialty pharmacy organization.
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