Pharmacy Technician - Medical Records

Guardian Pharmacy Services Management•Dallas, TX

3d•Onsite

About The Position

Guardian Pharmacy of Dallas Fort-Worth, a member of the Guardian family of pharmacies, has an exciting opportunity for a Pharmacy Technician to join their rapidly growing team in Arlington, Texas. Guardian Pharmacy is reimagining medication management and transforming care by delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. They offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. This role involves working as a liaison between operations and clients regarding medication record-keeping and any related issues, maintaining all medication-related records for all facilities, and forwarding any service issues to Marketing for attention.

Requirements

High School Diploma or GED required
Pharmacy Technician license/certification/registration (per state requirements)
1+ years of related experience
Advanced computer skills
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Working knowledge of State Assisted Living regulations and facility requirements
Experience working with medication administration records

Nice To Haves

National Certification preferred (PTCB)
pharmacy operations system experience preferred/required
Advanced degree may substitute for experience

Responsibilities

Establish and maintain facility profiles as needed and create new admit profiles as needed in QS1 system.
Communicate with facilities as needed to obtain adequate information for resident/facility profiles.
Develop and maintain contact relationships with facility staff and ensure service problems are routed to marketing and operations for timely resolution.
Create and implement custom Standing Orders or Medication Administration Records (MAR’s) print options as requested.
Implement custom options within QS1 as requested.
Understand eMar procedures and able to navigate each eMar platform, in order to trouble shoot and resolve problems with customers.
Work with prescribers and facility staff to maintain continuous, active prescriptions for residents.
Update monthly Medication Administration Records and Physician Orders (PO’s) for facilities.
Communicate with facilities regarding problems with prescription drug interactions and resident profiles via telephone/fax.
Maintain notes on resident profiles regarding problem resolution.
Communicate prescription questions/issues with physicians/medical office staff as needed.
Establish and maintain delivery schedule for monthly records with facilities and courier function.
Print monthly records and route to courier function as needed for timely delivery.
Generate custom reports for facilities as requested.
Maintain schedule for custom monthly reports, ensuring reports are provided in a timely and accurate manner.
Coordinate with data entry function to ensure drug profiles are active.
Perform monthly review of facility profiles and update as needed.
Maintain appropriate level of supplies inventory by reporting ordering needs to the Inventory Department.
Assist Pharmacists with prescriptions, problem resolution or any other task as directed.
Entering and profiling prescriptions into various systems.
Other essential functions and duties may be assigned as needed.