MEDICAL RECORDS TECHNICIAN

Cook County•Chicago, IL

20h•Onsite

About The Position

This position is covered by the collective bargaining agreement between Cook County and the AFSCME 1111 Union. Cook County will exhaust internal eligible applicants prior to considering external applicants. Cook County is assembling a list of qualified candidates for this position that will be considered should the position not be filled with internal eligible applicants. Under the supervision of the CORE Manager of Patient Access, is responsible for the medical records support functions of the CORE Center primary care and specialty care services, including the management of all medical records function.

Requirements

High School graduate or GED equivalent is required. (Must provide high school diploma at time of interview)
Three (3) years administrative or office management experience, including supervisory experience is required
Knowledge and proficiency in word processing, spreadsheets, and computer data entry
Ability to manage office activities
Strong verbal and written communication skills and ability to deal effectively with the public and employees
Demonstrated ability to organize and implement multiple activities to meet deadlines

Nice To Haves

A minimum of 20 credit hours in a college level program related to area of assignment or equivalent training/experience, is preferred
Knowledge of patient registration database system, is preferred
Previous experience in managing a business or health services office strongly desired

Responsibilities

Scans external records into the patient Electronic Medical Record.
Assists patients with completing Release of Information (ROI) and collecting the appropriate identification needed to obtain medical records.
Provides a minimal page medical records request from onsite patients; refer full chart request to Stroger HIM department.
Works along staff members to prepare client records, clinic reminder calls, and correspondence.
Verifies patient information and schedule patient in the Electronic Medical Record.
Responds to calls from the message center and CORE voicemails system.
Ensures that client confidentiality is maintained by clerical staff including but not limited to the maintenance of Health Insurance Portability and Accountability Act (HIPAA) and medical records standards.
Consults as necessary with the Coordinator of Health Information Management (HIM) to reevaluate needs and procedures to assure efficiency and accuracy of medical records consistent with agency-wide operations.
Escalates issues and concerns to the Coordinator of HIM regarding medical records issues.
Participates with Nursing and Medical Leadership in team meetings to resolve concerns and standardize procedures regarding medical records.
Ensures that record forms, laboratory results, consults, referrals, progress notes, and transcription reports are filed accurately and within established timeframes to support safe patient care.
Ensures that there are adequate supplies for medical records function.
Maintains quality assurance standards and procedures for releasing and review medical records including HIPAA Logs, client consents, and releases of information.