Medical Records Technician

KSA Integration • Colchester, VT

14h • Hybrid

About The Position

This position supports the Vermont Army National Guard (VTARNG) Non-Clinical Case Management Services as a Medical Records Technician. The VTARNG Office of the Deputy State Surgeon requires Non-Clinical Case Management Services to promote fitness and personal wellness for operational readiness and deployability. The Medical Records Technician plays a critical supporting role in the case management team by maintaining accurate, complete, and compliant medical records for Vermont Army National Guard Service Members throughout their case management lifecycle.

Requirements

• High school diploma or equivalent required
• Previous experience in medical records management, health information, or a clinical support environment.
• Ability to obtain a Common Access Card (CAC) and pass a Tier 1 background investigation.
• Ability to complete required training: AT Level 1, iWATCH, OPSEC Level I, and DoD Information Assurance Awareness.
• Proficiency with electronic health record systems and document management tools (MEDCHART, eCase, or similar).
• Strong attention to detail, organizational skills, and ability to meet recurring deadlines.

Nice To Haves

• Associate’s or Bachelor’s degree in health information management, medical records, or related field preferred.
• Previous experience supporting Army National Guard or Army Reserve medical readiness or records programs.
• Familiarity with AR 40-66, AR 40-501, AR 40-502, and MEDPROS.
• Experience using MEDCHART, eCase, MEDPROS, AHLTA, or related Army medical systems.
• Registered Health Information Technician (RHIT) certification or equivalent preferred.
• Strong written communication skills and ability to coordinate with Soldiers, providers, unit personnel, and government representatives.

Responsibilities

• Receive, log, scan, and file all medical documentation from Soldiers and their medical teams into appropriate electronic records (MEDCHART) and hard copy files within 3 business days of receipt.
• Upload medical documents for case-managed Soldiers into the Health Readiness Record (HRR) and stamp all medical documents for verification upon upload.
• Forward all logged medical documents to the Records Custodian within 3 business days; ensure no more than 10 late submissions per month and correct any missing/late documentation within one workday of discovery.
• Maintain Soldier medical records in strict accordance with Army Regulation (AR) 40-66, Medical Record Administration and Healthcare Documentation.
• Provide the Records Custodian or delegate with all relevant medical and dental documentation in a timely manner.
• Update and validate records and system information to ensure Soldiers with MRC3 and DRC3 profiles are entered into the eCase module.
• Provide a monthly report showing the number of profiles initiated, extended, and closed; report due by the 7th calendar day of the following month.
• Maintain automated referrals indicated in MEDCHART and provide monthly reports on cases adjudicated.
• Assist in preparing Soldier records for MEB/PEB boards, ensuring record reconciliation and file completeness are complete one workday prior to scheduled board.
• Coordinate with the Lead Case Manager to process medical records to and from mobilization sites; ensure medical records are ready for transfer 72 hours prior to Soldier mobilization date.
• Support Lead Case Manager in verifying accuracy of MEDPROS data before Medical Readiness Events.
• Communicate with Soldiers and unit personnel to confirm receipt and submission of medical documentation and follow-up records.
• Maintain HIPAA standards and guidelines; protect all Personally Identifiable Information (PII) in accordance with DoD and Army policy.
• Attend scheduled PHA and SRC/SRP events in support of case management services.

Benefits

• Medical, Dental, Vision (82% of employee’s premium paid by company, 25% towards dependents)
• HSA / FSA Medical Plans
• PTO
• Flexible Work Environment and Encourage Work/Life Balance
• 401K with Company Match
• Observes all federal holidays
• Professional Development/Tuition Reimbursement Program
• Annual Career Development Process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED