Pharmacy Technician- 6:30 am - 5:00pm 7 on/ 7 off

Northeast Georgia Health System•Braselton, GA

About The Position

Under the direct supervision of a Staff Pharmacist, the Pharmacy Technician processes and fills physician orders and provides pharmacy support for patients of all ages. The role follows population-specific guidelines and the policies and procedures of regulatory agencies. With a valid intern license, the technician may also perform pharmacy intern duties allowed by the Georgia State Board of Pharmacy. The technician serves as a liaison between pharmacy and nursing to help medications reach patients within the required time frame and performs medication-related duties on nursing units. The position supports medication processing, packaging, inventory, quality assurance, automated dispensing systems, IV medication distribution, and customer service for nursing and other hospital staff. Depending on the assigned area, duties may include robot and Med Carousel inventory and packaging, automated dispensing cabinet support, or nursing-unit medication delivery and reconciliation. The technician reports medication variances, maintains required records, follows department and regulatory procedures, and helps ensure accurate, timely, and secure medication handling.

Requirements

  • Current registration with the Georgia Board of Pharmacy.
  • Complete the first certification exam attempt within six months of hire; obtain certification by the third attempt or within 12 months of hire.
  • High school diploma or GED.
  • Ability to perform entry-level pharmacy technician functions efficiently and proficiently.
  • Basic math aptitude and ability to measure accurately, interpret instructions, and carry them out.
  • Good computer skills.
  • Ability to organize workload, interpret priorities, and maintain attention to detail.
  • Ability to follow good compounding practices, protocol, and USP 797 procedures.
  • Ability to follow instructions from pharmacists, pharmacy leadership, and management.
  • Ability to communicate effectively with pharmacy leadership, management, colleagues, and other hospital staff.

Nice To Haves

  • At least one year of hospital experience; pharmacy technician school or pharmacy retail experience may be considered in lieu of hospital experience.

Responsibilities

  • Process and fill physician medication orders under the direct supervision of a Staff Pharmacist.
  • Use robot software to evaluate medication processing; print manual pick lists, stock the robot, and package medications for automated dispensing machines.
  • Maintain and monitor Pacmed production during batches and support Med Carousel order processing, picking, inventory monitoring, and packaging operations as assigned.
  • Perform quality assurance checks to ensure medications are prepared, packaged, stored, labeled, and checked according to pharmacy and regulatory guidelines.
  • Check assigned areas for expired medications, complete inspections and cycle counts, and return medications for credit, reuse, or destruction as appropriate.
  • Report and troubleshoot operational issues with vendors, pharmacy staff, and other personnel, including automated dispensing cabinets and packaging equipment.
  • Coordinate with nursing and pharmacy staff to ensure medications reach patients within required time frames; answer medication-order questions as appropriate and refer clinical or patient-care questions to a pharmacist.
  • Follow department procedures to prevent and detect medication discrepancies, process credits and returns, and report and document variances in risk management software.
  • Tube medications to the correct units, retrieve credit medications, refill crash carts and open heart trays, and deliver medications to automated dispensing cabinets and nursing areas.
  • Receive, price, stock, and order medications and supplies in accordance with department procedures and budgetary guidelines.
  • Document required tasks, such as temperature checks and cleaning, and maintain security of controlled substances according to regulatory and departmental policies.
  • Process and label IV medications and distribute them to the correct locations within established time frames.
  • Obtain and process non-formulary medications according to pharmacy policies.
  • Use barcode scanning and automation software to prepare, sort, and deliver automated dispensing cabinet fills; verify controlled-substance quantities before adding medication to cabinet inventory.
  • Assist the Automation Coordinator with automated dispensing cabinet customer service, troubleshooting, audits, installation, and implementation as assigned.
  • On nursing units, deliver routine, refrigerated, STAT, and NOW medications to the appropriate locations and nursing staff; resolve and document missing medications and verify cartfill placement and quantities.
  • Facilitate medication transfers for patients moving on or off a unit, check refrigerators for discontinued or expired medications, and assist with automated dispensing cabinet restocking.
  • Perform assigned medication reconciliation tasks, including obtaining home medication lists and updating patient medications under the direct supervision of a licensed healthcare professional.
  • For the prescription discharge program, identify and interview patients, coordinate prescription and insurance information, deliver prescriptions to patients' bedsides, and collect payment.
  • Maintain robot and packaging equipment, follow manufacturer cleaning and maintenance procedures, report malfunctions, and assist with equipment and canister repairs or replacement.
  • Maintain clean, organized, and adequately stocked work and packaging areas; coordinate medication and supply needs and package sufficient inventory.
  • Analyze robot and packaging reports and make adjustments to support efficient equipment operation and adequate inventory.
  • Communicate effectively and courteously with physicians, nursing staff, pharmacy colleagues, and other hospital staff; follow phone etiquette and review department communications at least once per shift.
  • Train pharmacy personnel and provide constructive performance feedback to the appropriate supervisor or manager.
  • Volunteer to assist during staffing emergencies or other unusual staffing needs, complete special projects and assigned duties, and contribute to the effective operation of the department.
  • Comply with NGMC and pharmacy policies and procedures and receive and respond to direction from leadership.
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