Pharmacy Technician - Marshall Pharmacy

Marshall Health•Huntington, WV

2d•Onsite

About The Position

This role involves providing excellent customer service and supporting pharmacists in delivering safe and effective pharmacy services. Key responsibilities include accurate medication dispensing, patient assistance with financial support and prior authorizations, maintaining patient records, inventory management, and adhering to all relevant laws and policies. The position requires strong communication skills, attention to detail, and the ability to manage stress.

Requirements

High School Diploma or GED required.
Current PTCB and State of WV Registration is preferred, or candidates must be able to pass the exams required by WV.
A minimum of 2 years of prior pharmacy tech experience in a retail setting preferred.

Nice To Haves

Current PTCB and State of WV Registration is preferred
Candidates must be able to pass the exams required by WV
2 years of prior pharmacy tech experience in a retail setting preferred

Responsibilities

Provides friendly customer service.
Assists pharmacist in providing effective, appropriate, and safe pharmacy services.
Performs all pharmacy dispensing functions with accuracy and efficiency, including but not limited to data entry, pill counts, fill, POS, third party rejections.
Assist patients with getting financial support if needed.
Follows all policies and procedures, to ensure all patients are taken care of and all information is relayed appropriately.
Answers telephones quickly and with courtesy.
Pulls and counts medication from the shelves accurately and according to the label.
Follows all laws set forth by the West Virginia Board of Pharmacy.
Maintains accurate and complete patient records, including allergies, updated insurance information, prescriptions, etc.
Assists in inventory management to meet patient and financial needs.
Assists with prior authorizations, including notifying the patient and provider and working for resolution.
Informs pharmacist of any alerts from the pharmacy system, including contraindications, interactions, and allergies.
Participates in maintaining sanitary and safe practices.
Maintains regular attendance and follows all policies and procedures.
Promptly reports any allegations of impropriety to the Human Resources department.
Remains free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
Works with clinical pharmacy department and specialty staff on specialty prescription needs, when necessary.
Must be able to cope with the mental and emotional stress of the position.
Performs additional duties as assigned.
Assists in all processes as required by the specialty pharmacy accrediting bodies.
Assists in any and all staff huddles and meetings.
Assures correct delivery of all patient’s medications.
Works with patient assistance technician on financial needs for patients.
Assists with the quality improvement process.
Stays up to date with all training and licensing requirements.