Pharmacy Technician

CVS Health • Milford, MA

21h • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service. They follow company Standard Operating Procedures and pharmacy workflow processes at workstations such as production, pick-up, drive-thru, and drop-off. Technicians help create a safe, inclusive, and compassionate environment for patients and colleagues, and complete a rigorous company training program as well as applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until required qualifications are met.

The role may include basic inventory work, additional patient health care services, and—where allowed by law and supported by required training and certification—assisting with immunizations. Technician Immunizers must meet additional state requirements and training, and may prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 20 anticipated weekly hours. The listed pay range is $17.00–$27.00 per hour; the actual offer depends on factors including experience, education, and geography. Part-time colleagues may be eligible for benefits and programs supporting physical, emotional, and financial well-being, including dental and vision benefits, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level pharmacy technician licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Demonstrate sustained attention and focus, the ability to shift between tasks, and the ability to confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including responding appropriately to patients’ reactions.
• Use and understand verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and full or partial bottles needed.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger and hand movements; close visual work; and occasional lifting or exertion up to 20 pounds.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company Standard Operating Procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, caring service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics when allowed by law and supported by required training and certification.
• If supporting immunizations, complete additional licensure and training requirements; prepare and administer vaccines; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits, subject to hours worked and eligibility.
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED