Pharmacy Technician, Outpatient Pharmacy, PRN, Days

East Tennessee Children's Hospital Association•Knoxville, TN

About The Position

The Pharmacy Technician provides support under the direct supervision of a Pharmacist. Duties include preparing medications for dispensing, maintaining medication stock, keeping records, handling medication billing, and reconciling patient medications. The role works in an outpatient pharmacy and requires a professional, courteous approach when serving patients, families, visitors, and colleagues. The technician also supports effective department operations through communication, teamwork, training when assigned, and responsible use of hospital resources.

Requirements

  • High school diploma or GED preferred.
  • Registration with the Tennessee Board of Pharmacy required within 90 days of employment.
  • State Board-approved Technician Certification for CPhT status required.
  • At least 12 months of previous pharmacy experience required.
  • Basic computer and typing skills.
  • Basic math skills.

Nice To Haves

  • Hospital pharmacy experience preferred.

Responsibilities

  • Demonstrate proficiency with mathematical calculations.
  • Prepare and select age-appropriate medications for compounding, filling, and dispensing.
  • Provide a double or triple check to Pharmacists before dispensing.
  • Prepackage and label medications into unit doses from bulk supply.
  • Maintain accurate records, including regulatory logs.
  • Prioritize medication orders appropriately.
  • Ensure equipment is operating and maintained.
  • Prepare non-sterile compounded medications.
  • Use automated dispensing cabinets and the Pharmacy carousel appropriately, including resolving discrepancies and making billing adjustments.
  • Maintain a clean and organized workflow.
  • Follow policies for medications with special requirements.
  • Complete annual competencies on time.
  • Restock medication rooms, reconcile un-administered patient doses, and communicate supply and medication needs to Pharmacy Purchasing staff.
  • Resolve questions with Pharmacists, Nursing service, and/or Physicians.
  • Answer the phone promptly and appropriately.
  • Train new Interns or Technicians when assigned.
  • Maintain effective working relationships and contribute to departmental and interdepartmental teamwork.
  • Read, attend to, and acknowledge Pharmacy and Hospital communications.
  • Accept other assignments as requested and use hospital resources and time responsibly.
  • Understand mixing instructions before compounding medications to minimize waste.
  • Monitor drug shortages and backorders.
  • Suggest par adjustments, additions, or deletions and check for expiring inventory monthly.
  • Bill and credit departments and patients appropriately and promptly.
  • Treat patients, families, visitors, and fellow employees with respect and courtesy.
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