Outpatient Pharmacy Technician

OU Health•Oklahoma City, OK

11d

About The Position

The Outpatient Pharmacy Technician I is an entry-level role in the OUHPB Retail Pharmacy. Under the direct supervision of a licensed pharmacist, the technician performs routine foundational tasks involved in preparing and distributing medications, develops core technical skills, learns pharmacy workflows, and supports patient care in an outpatient pharmacy setting. The role requires a high school diploma or GED. No previous experience is required. Candidates must hold an active Pharmacy Technician permit from the Oklahoma State Board of Pharmacy or be able to obtain one within 90 days of employment. The position requires basic cash-handling, computer, and math skills; attention to detail; effective verbal and written communication; the ability to follow written procedures; basic Microsoft Office proficiency; a customer-service mindset; and the ability to maintain effective working relationships with pharmacy and healthcare team members. The posting describes a comprehensive benefits package that includes PTO, a 401(k), medical and dental plans, and other benefits.

Requirements

High school diploma or GED.
No experience required.
Active permit as a Pharmacy Technician from the Oklahoma State Board of Pharmacy, or ability to obtain the permit within 90 days of employment.
Basic cash-handling skills.
Fundamental computer and math skills.
Attention to detail to ensure accuracy of data and information.
Ability to communicate effectively verbally and in writing.
Ability to read, comprehend, and follow written instructions and procedures.
Basic proficiency with Microsoft Office applications.
Customer-service-oriented mindset.
Ability to establish and maintain effective working relationships with pharmacy staff and healthcare team members.

Responsibilities

Perform clerical tasks, including data entry, third-party adjudication, maintaining patient profiles, filing prescription documents, and answering phones.
Develop basic familiarity with copay assistance and grant funding options to support medication affordability.
Retrieve medications and accurately label and dispense the correct quantities of prescription orders for pharmacist verification.
Participate in inventory control, including monitoring, dating, invoicing, stocking the pharmacy, and assisting with purchase orders.
Assist with accounting and billing tasks, including basic recordkeeping, accounts receivable support, third-party billing, and posting under supervision.
Help maintain a clean, organized, and orderly pharmacy environment.
Promptly report safety concerns, discrepancies, and medication errors to a supervising pharmacist or manager.
Store and preserve biologicals, vaccines, serums, and other medications subject to deterioration using proper refrigeration and storage techniques.
Address third-party claim rejections and initiate prior authorizations with guidance from senior technicians or pharmacists.
Develop familiarity with OUH patient assistance programs and copay assistance workflows.
Gain exposure to basic 340B concepts and processes.
Assist with medication therapy management documentation or workflows as directed.
Complete annual skills assessments and competency validations under supervision.
Participate in training, seek feedback, and develop foundational technical and customer-service skills.
Identify basic workflow concerns and escalate them to senior technicians or leadership for guidance.
Follow established procedures and escalate questions or uncertainties appropriately.
Perform other duties as assigned.