Pharmacy Technician (Cannabis) - Portsmouth (FT)

Verano•Portsmouth, VA

16d•Onsite

About The Position

The Cannabis Advisor provides exceptional individualized customer service, educational consulting, and, in some cases, patient record management in a retail cannabis setting. The role helps customers and patients understand cannabis products and their potential wellness applications without providing medical advice. It also supports store operations by processing transactions, maintaining inventory accuracy, stocking and merchandising products, fulfilling online orders, and complying with applicable regulations.

Requirements

High school diploma or equivalent.
1–2 years of retail or hospitality experience.
Must be at least 21 years old and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances, including a Medical Dispensary Badge.
Desire to learn about cannabinoids, terpenes, and product applications and consumption methods.
Ability to use computers, printers, and included software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local cannabis-industry laws and safety regulations.

Responsibilities

Greet customers and patients with a positive attitude.
Advocate for cannabis customer care and help customers and patients navigate cannabis products and learn about their potential wellness uses.
Build rapport with regular patients and customers to encourage repeat business.
Work collaboratively in a fast-paced, dynamic retail environment.
Provide information about the types, methods, and efficacy of cannabis products without providing medical advice.
Remain open to ongoing cannabis education and training.
Support managers and other Cannabis Advisors as needed.
Keep the workstation and storefront clean, organized, and sanitized.
Verify the accuracy of online orders before pickup.
Understand and apply applicable local and state compliance regulations.
Stock, merchandise, and replenish displays of regulated and unregulated inventory.
Process transactions at the point of sale and ensure the state-monitored inventory system, such as METRC or BioTrack, accurately reflects available product.
Perform other duties as assigned.