Pharmacy Technician

CVS Health•Reading, PA
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service in retail locations. They are often patients’ first point of contact and help pharmacy operations run smoothly by following company Standard Operating Procedures, pharmacy workflow procedures, best practices, and applicable laws and standards. Technicians contribute to a safe, inclusive, and engaging team environment and communicate effectively with patients and colleagues. After starting, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Where permitted by law and supported by required training and certification, Technicians may also provide services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers complete additional training and licensure requirements and may prepare and administer vaccines, educate patients, monitor and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 29. The stated pay range is $16.50–$25.00, with actual offers depending on factors including experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
  • If the state Board of Pharmacy does not establish a minimum age, be at least 18 years old.
  • If the state Board of Pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements as applicable.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, customer service and team orientation, verbal and written communication, active listening, mathematical reasoning, and problem-resolution abilities.
  • Be able to confirm prescription information and label accuracy and respond appropriately to patient reactions and challenging interactions.
  • Meet the stated physical demands, including remaining upright for extended periods; frequently lifting or exerting up to 10 pounds; occasionally lifting or exerting up to 20 pounds; and performing reaching, grasping, repetitive finger, stooping, visual, and communication tasks.
  • Have regular and predictable attendance, including nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company SOPs at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
  • Provide caring and personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to protect patient safety, privacy, and security and ensure controlled-substance dispensing and recordkeeping compliance.
  • Deliver additional patient health services, such as immunizations and point-of-care testing, or voluntarily staff offsite clinics, when legally permitted and appropriately trained and certified.
  • Where permitted, complete additional immunizer requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; concentrate on tasks and switch between tasks to meet patient and business needs.
  • Use customer-service, communication, active-listening, mathematical-reasoning, and problem-resolution skills when assisting patients and colleagues.
  • Perform the physical and visual tasks required for pharmacy work, including standing or remaining upright, lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and reading or inspecting small items.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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