Pharmacy Technician

CVS Health•Wilmington, DE
•$17 - $25

About The Position

CVS Health Pharmacy Technicians work in a retail pharmacy and help patients access care by supporting the safe, accurate and timely filling of prescriptions. The role contributes to a compassionate customer experience and requires compliance with professional and ethical standards, patient confidentiality requirements, and applicable federal, state and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team. New technicians must complete CVS Pharmacy Technician Training and satisfy applicable state registration, licensing and certification requirements. Duties may initially be restricted until these requirements are met. Further training and tools are available to develop clinical, technical and insurance knowledge and support pharmacy career growth. In some markets, collective bargaining agreement rules may apply.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements, which vary by state.
  • Ability to concentrate on tasks without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customers.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Ability to recognize problems and choose an appropriate course of action in complex situations.
  • Ability to meet the physical demands of the role, including standing, walking, finger dexterity, reaching, bending, stooping, speaking and hearing, close visual acuity, and occasional lifting of up to 30 pounds.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent; preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide friendly, caring service to patients and customers, responding appropriately to their needs and reactions.
  • Maintain ethical conduct and patient confidentiality.
  • Complete CVS Pharmacy Technician Training and applicable state registration, licensing and certification requirements.
  • Use attention, communication, mathematical reasoning and problem-resolution skills to perform pharmacy tasks.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other programs supporting colleagues’ physical, emotional and financial well-being, subject to hours worked and eligibility.
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