Pharmacy Technician

North Caddo Hospital Service • Vivian, LA

72d

About The Position

The Pharmacy Technician performs routine clerical, secretarial, and administrative work in answering telephones, providing customer assistance, data processing, and record-keeping. The job description is to be used as a guideline only and may not incorporate all functions of the job; education and experience outlines are ideal qualifications/assets but do not necessarily reflect the requirements of the position.

Requirements

• Knowledge of medication and dosage measurement
• Knowledge of pharmacy law and medical terminology
• Excellent communication and customer service skills
• Outstanding organizational skills
• Reliable with a keen eye for detail
• Problem solving —the individual identifies and resolves problems in the timely manner, gathers and analyzes information skillfully.
• Customer service —the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
• Planning/organizing —the individual prioritizes and plans work activities and uses time efficiently.
• Quality control— the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
• Quantity —meets productivity standards and completes work in a timely manner.
• Adaptability —the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability —the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security —the individual observes safety and security procedures and uses equipment and materials properly.
• Integrity – Accepts accountability for problems and errors without excuses or blaming others Truthful in all dealings and communications, internally and externally. Fair with employees, customers, suppliers and investors.
• Respectfulness – Treats everyone with respect and courtesy; value the unique qualities and needs of individuals and committed to understanding and appreciating the diversity of cultures, opinions, and experiences of others.
• Teamwork – Works effectively with co-workers as a team; mentor and provide technical knowledge to co-workers; and demonstrate good attendance.
• Accountability – Makes all patients and customers a priority and attend to their needs immediately
• Professionalism – Knows how to perform your job, demonstrates a willingness to learn, demonstrates effective interpersonal interactions
• Reads and comprehends instructions, light correspondence, and memos; Writes simple to complex correspondence; Presents information in one-on-one and small group situations to customers, clients, and other employees effectively.
• Applies common sense understanding to carry out detailed, written or oral instructions; Deals with problems involving some variables in standardized situations.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• National Certification from an accredited pharmacy technician certification program approved by specific state regulations (e.g. PTCB, ExCPT, etc.).

Responsibilities

• Sterilize surfaces and equipment and prepare the pharmacy for opening
• Greet customers and answering questions
• Receive prescriptions and check their validity
• Process prescriptions electronically and ensure all information is complete and accurate
• Resolve issues when they arise (e.g. rejected insurance claims)
• Select the appropriate medicine and measure dosages to fill prescriptions
• Sort, stock, label medication and monitor inventory
• Undertake administrative tasks (e.g. record-keeping) as assigned
• Comply with all security measures and quality standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed