Pharmacy Technician

CVS Health•Hartford City, IN
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, provide caring service to patients, and contribute to a safe and inclusive team environment. Technicians follow company standard operating procedures, pharmacy workflows, best practices, and applicable legal and professional requirements. They must complete company training and satisfy state registration, licensing, and certification requirements; until then, duties may be restricted by the Pharmacy Manager. Technicians may support prescription production, pickup, drive-thru, and drop-off workflows; assist with inventory; help patients access immunizations and other health services; and resolve or escalate patient concerns. Where permitted by law and after required training and certification, they may also prepare and administer vaccines, educate patients, respond to adverse reactions, document patient information, and manage vaccine supplies. The role requires regular, predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as needed. This is a part-time position with 20 anticipated weekly hours. The stated pay range is $16.50–$25.00 per hour. Actual pay depends on factors such as experience, education, geography, and other relevant considerations.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state requirements do not specify a minimum age, be at least 16 years old.
  • If state requirements do not specify a minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete company training and all applicable state registration, licensing, and certification requirements within the required timeframe.
  • Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
  • Provide friendly service, recognize patients’ reactions, and respond appropriately; communicate and actively listen effectively with patients and colleagues.
  • Use mathematical reasoning for prescription-filling calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the physical demands of the role, including standing and mobility for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, and stooping; close visual acuity; and occasional lifting or exertion up to 20 pounds, frequent lifting or exertion up to 10 pounds, and routinely moving negligible-weight objects.
  • Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and records, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when allowed by law and supported by required training and certification.
  • Where permissible and appropriately licensed and trained, support vaccine preparation and administration; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; collect, track, and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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