Temporary Pharmacy Techinican

Martin's Point Health Care•Brunswick, ME

About The Position

The Pharmacy Technician assists pharmacists in fulfilling prescription orders from start to finish, providing excellent customer service and supporting pharmacy department and organizational goals. The role contributes to accurate and timely prescription processing, patient outcomes, pharmacy efficiency, and service quality. The technician works across assigned pharmacy workstations and collaborates with patients, pharmacy staff, medical staff, and other departments while following applicable privacy requirements, laws, regulations, and organizational policies.

Requirements

High school diploma or equivalent.
Active Maine Pharmacy Technician license before employment with Martin's Point.
Windows-based computer skills, including data entry and word processing.
Demonstrated telephone etiquette and positive interpersonal skills.
Strong attention to detail and follow-through.
Ability to handle difficult conversations with patients and internal customers.
Ability to multitask across phone and face-to-face interactions despite frequent interruptions.
Ability to analyze and solve problems.
Ability to work with patients, medical staff, other departments, and peers.
Ability to prioritize time and tasks appropriately, efficiently, and effectively.
Ability to excel in a fast-paced, high-production, high-stress environment.

Nice To Haves

National Pharmacy Certification.
Previous pharmacy experience.
Experience in a medical setting and/or knowledge of pharmacy terms and abbreviations.

Responsibilities

Create and maintain accurate patient profiles, including demographics, insurance, and allergies, to support prescription filling and insurance adjudication.
Balance quality and efficiency when performing pharmacy tasks to contribute to patient outcomes and team goals.
Answer routine inquiries about Health Plan drug coverage, prices, product availability, formulary listings, and pharmacy services, using discretion and good judgment.
Comply with HIPAA, DOD, CMS, state, federal, and board of pharmacy laws and regulations, as well as departmental and organizational policies.
Perform assigned pharmacy workstation tasks, including data entry, filling, shipping, call center, register, and inventory management.
Use the Athena electronic medical record to communicate with internal delivery system staff about medication refills and non-clinical questions involving medications, authorizations, and interactions.
Review established reports on current and new medication purchases to support cost-effective purchasing decisions for patients and the organization.
Model professionalism, positive attitudes, responsibility, cooperation, and excellent service in support of the organization's mission and patient care objectives.
Participate in department and pharmacy group meetings and process improvement activities, including maintaining visual management and metrics.
Consistently demonstrate the organization's mission, vision, and core values.