Temporary Pharmacy Techinican
About The Position
The Pharmacy Technician assists pharmacists in fulfilling prescription orders from start to finish, providing excellent customer service, and supporting pharmacy department and organizational goals. The role includes maintaining accurate patient profiles, responding to routine inquiries, performing assigned pharmacy workstation tasks, and communicating with internal delivery system staff through the electronic medical record. The technician also supports purchasing decisions, pharmacy metrics, process improvement, and the organization's patient-care mission while complying with applicable laws, regulations, and policies.
Requirements
- High school diploma or equivalent.
- Active Maine Pharmacy Technician license before employment with Martin's Point.
- Windows-based computer skills, including data entry and word processing.
- Demonstrated telephone etiquette and positive interpersonal skills.
- Strong attention to detail and excellent follow-through.
- Ability to handle difficult conversations with patients and internal customers.
- Ability to multitask across phone and face-to-face interactions despite frequent interruptions.
- Ability to analyze and solve problems.
- Ability to work with a variety of customers, including patients, medical staff, and other departments, and collaborate with peers.
- Ability to prioritize time and tasks appropriately, efficiently, and effectively.
- Ability to excel in a fast-paced, high-production, high-stress environment.
Nice To Haves
- National Pharmacy Certification.
- Previous pharmacy experience.
- Experience in a medical setting and/or knowledge of pharmacy terms and abbreviations.
Responsibilities
- Create and maintain accurate patient profiles, including demographics, insurance, and allergies, to support timely prescription fulfillment and insurance adjudication.
- Balance quality and efficiency while performing pharmacy tasks to support patient outcomes and team goals.
- Answer routine inquiries about Health Plan drug coverage, prices, product availability, formulary listings, and pharmacy services, using discretion and sound judgment.
- Comply with HIPAA, DOD, CMS, state, federal, and board of pharmacy laws and regulations, as well as departmental and organizational policies.
- Perform assigned pharmacy workstation tasks, including data entry, filling, shipping, call center, register, and inventory management.
- Use the electronic Medical Record (Athena) to communicate with internal Delivery system staff about refill requests and non-clinical medication-related questions.
- Use established reports to review medication purchases and support purchasing decisions that reduce expenses for patients and the organization.
- Act as a professional role model and support the organization's mission and patient care objectives.
- Promote positive working relationships and cooperation in patient care, pharmacy and clinical staff relations, and pharmacy service development.
- Promote excellence of service through personal example.
- Participate in department and pharmacy group meetings and process improvement activities, including maintaining visual management and metrics.
- Consistently demonstrate the organization's mission, vision, and core values.
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What This Job Offers
Education Level
High school or GED
