Pharmacy Technicians: Mon - Fri / 11:30 AM - 8 PM
About The Position
DeliverCareRx is seeking experienced Pharmacy Technicians for its Mount Prospect, Illinois pharmacy. DeliverCareRx is a national home delivery hospice pharmacy licensed in all 50 states, serving hospices and pharmacy benefit managers. The Pharmacy Technician assists with processing, dispensing, and shipping prescription medications to hospice patients, with a focus on prescription data entry. The work is performed in a centralized call center and fulfillment operation. The listed Illinois schedule is Monday through Friday, 11:30 AM to 8:00 PM. The role involves entering and verifying prescriptions, supporting pharmacists, resolving customer issues, processing new and refill prescriptions, handling physician faxes, and focusing on quality assurance to help prevent medication errors. Technicians also provide phone support to patients and caregivers, maintain and organize workstations, assist with inventory, package and ship orders, count and fill medications, compound medications not commercially available, and prepare medications requiring special packaging. DeliverCareRx describes its workplace as drug- and alcohol-free and conducts pre-employment, random, reasonable-suspicion, and post-accident testing. A positive test result is grounds for denying employment.
Requirements
- High school diploma or GED certificate.
- Current State Board of Pharmacy Technician license.
- Typing and basic computer skills.
- Outstanding ethical personal character and commitment to compliance and integrity.
- Analytical and operational process skills.
- Judgment and decision-making capability.
- Ability to manage multiple priorities and prioritize duties.
- Highly organized and efficient in a fast-paced, growing environment.
- Superior customer service and relationship skills.
- Self-motivated, energetic team player with a positive attitude.
- Working knowledge of computer technology for prescription management.
- High degree of accuracy in data entry and/or fulfillment while meeting volume targets.
- Maintain a positive, open, and objective attitude toward others and learning new skills.
- Accountability and openness to feedback.
Nice To Haves
- Successful completion of a pharmacy technician training course or at least one year of on-the-job training.
- Pharmacy technician certification; PTCB or ExCPT accepted.
Responsibilities
- Enter prescriptions and verify appropriate information.
- Provide daily support to pharmacists.
- Resolve customer issues and ensure accurate information is provided.
- Process refill and new prescriptions in a timely manner.
- Manage outbound and inbound faxes to physicians.
- Ensure quality assurance when inputting physician orders and help prevent medication errors.
- Provide high-quality customer service to patients and caregivers over the phone.
- Use sound judgment to make decisions in the best interests of patients and the company.
- Restock and organize workstations to maintain a clean work environment.
- Assist with inventory management, including cycle counts, inventory, receiving, and put-away.
- Package and ship orders.
- Count and fill medication orders with 100% accuracy.
- Compound medications that are not commercially available.
- Prepare medications with special packaging requirements, such as bubble packing and pre-filled syringes.
- Complete other duties as assigned.
Benefits
- Medical, dental, and vision coverage.
- Short-term disability (STD), group term life (GTL), life, and long-term disability (LTD) coverage.
- Paid time off (PTO), FLH, and paid holidays.
- 401(k).
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
