Pharmacy Technician

CVS Health • Hershey, PA

19h • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and provide caring service. Technicians follow company standard operating procedures, pharmacy workflow processes, and applicable laws and policies while contributing to a safe, inclusive team culture. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; until requirements are completed, the Pharmacy Manager may restrict duties.

Depending on state law, training, and certification, Technicians may also support immunizations and other patient health services such as point-of-care testing and offsite clinics. Where permitted, immunization support may include preparing and administering vaccines, educating patients and referring clinical questions to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies. This is a part-time position with anticipated weekly hours of 20.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete the required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate sustained concentration and the ability to pivot quickly between tasks.
• Communicate verbally and in writing with patients and colleagues, and use active listening.
• Use mathematical reasoning to determine quantities such as tablets, days' supply, and bottles needed for prescriptions.
• Be able to remain upright for extended periods; lift and handle items; reach, stoop, and perform repetitive finger and hand movements; make precise adjustments; and perform close visual work.
• Occasionally lift or exert up to 20 lbs, frequently lift or exert up to 10 lbs, and consistently exert negligible force to move objects.
• Accurately convey and receive detailed spoken information.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person, at pick-up, through drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as allowed by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to protect patient safety, privacy, and security and ensure controlled-substance compliance and recordkeeping.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when permitted and supported by required training and certification.
• Where permitted, complete additional immunizer licensing and training; educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, communicate effectively, listen actively, provide friendly assistance, respond appropriately to patients, use math to support prescription dispensing, and choose appropriate actions to resolve challenging interactions.
• Perform the physical tasks required for the role, including remaining mobile and upright, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED