Pharmacy Technician

CVS Health•Las Vegas, NV
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience in retail locations. They assist with pharmacy operations, follow standard operating procedures and workflow practices, communicate effectively, and help foster a safe, inclusive, and caring environment. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are completed, the Pharmacy Manager may restrict duties. The role may include supporting immunizations and other patient health care services where permitted by law and supported by required training and certification. Technician immunizers must complete additional licensure and training requirements, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 29. The typical pay range is $16.50–$25.00 per hour, with the actual offer dependent on factors including experience, education, and geography. The position is eligible for certain benefits and programs depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not set a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements as applicable.
  • Complete the required company training within the designated timeframe.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and confirm prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including friendly assistance and the ability to understand and respond appropriately to patients’ reactions.
  • Use verbal and written communication effectively and practice active listening with patients and colleagues.
  • Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle requirements.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including extended periods of standing or mobility; lifting, scanning, and bagging items; reaching, repetitive finger movements, precise machine adjustments, and stooping; close visual acuity; and occasional lifting or exerting force up to 20 pounds.
  • Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • One to three years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic and personalized service to patients in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient concerns.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
  • Where permissible and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform other tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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